Program Manager, Experiential Learning (Promotional Opportunity)
Program Manager, Experiential Learning (Promotional Opportunity)
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Job Description
General Summary of Position:
This being a promotional opportunity only current UML Employees within the same Bargaining unit are eligible to apply for this position.
The Program Manager will manage the Immersive Scholars program and support the operational management of River Hawk Scholar Experience Distinction Moloney Student Scholars service learning and additional experiential learning programs. The Program Coordinator will be managing key operational work as assigned by the Assistant Director Experiential Learning Signature Programs. The Program Coordinator will implement and maintain administrative systems program assessment activities and support day-to-day tasks related to programs including recruitment enrollment administrative support marketing student advising and additional tasks as related to the programs.
Program administration (recruitment enrollment assessment):
Coordinate marketing and outreach to the campus community.
Manage Immersive Scholar program communications tracking and Student Symposium assignments
Coordinate student hiring process for internal and external employers participating in Moloney Scholars and Immersive Scholars programs
Work with Assistant Director to assess effectiveness of Experiential Learning Signature Programs
Respond to phone & email inquiries in a timely manner.
Compose communications to students regarding their program engagement status.
Ensure compliance with financial aid policies and employment policies.
Present program overviews to current and prospective students.
Student advising:
Advise students on experiential learning options based on student goals.
Supervise Experiential Learning Signature Programs student interns
Support participating students while engaged in an experiential learning program.
Data management:
Develop systems utilizing University Systems including Salesforce SiS Handshake and JobHawk
Maintain tracking processes to ensure organization of student engagement and host site partnerships.
Update participant files as needed.
Prepare participation reports and assist in the assessment of student outcomes.
Departmental operations:
Ensure that hours and program requirements are tracked and fulfilled.
Coordinate with campus partners including Student Employment Financial Aid Registrar Provosts office and Employer Relations to ensure policy and procedural compliance and host site engagements are monitored.
Coordinate committee meetings.
Work closely with others to plan and manage events.
Prepare materials for marketing orientation and annual reports.
Other Job Duties:
Assist in ensuring all policies and procedures are upheld.
Attend and participate in team and department meetings.
Maintain an open line of communication bringing all questionable or red flag situations and matters to the Assistant Director or Director.
Assist in the efficient execution of operations of programs.
Minimum Qualifications (Required):
- Bachelors degree or higher
- 2 years or more of administrative support experience
- Experience in higher education working with college students or working with experiential learning programs is highly desirable
Special Instructions to Applicants:
This being a promotional opportunity only current UML Employees within the same Bargaining unit are eligible to apply for this position.
This is an SEIU 888 Professional Union position Grade P16.
Please include a resume with your and contact information of three references will be required during the application process. Submission of a cover letter is optional.
Required Experience:
Manager
Employment Type
Full-Time
