Account Clerk
Account Clerk
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Salary Not Disclosed
1 Vacancy
Job Description
Account Clerk
REQUIRED QUALIFICATIONS:
- Must be at least 18 years of age;
- Completion of secondary education or equivalent (high school diploma or GED); or any equivalent combination of education experience and training which provides the required knowledge skills and abilities;
- Must possess a valid State of Ohio drivers license and must remain insurable under the Citys vehicle insurance plan.
- Maintains high volume customer records for both commercial and residential accounts by updating and recording services such as transfers disconnects and reconnects foreclosures meter changes; maintains records of receipts for cash drawer from night deposits and walk-in customers;
- Answers phone calls and assists and responds to customers questions or resolves complaints or concerns regarding new service payments disconnect notices and general account information; ensures confidentiality of all customer records maintained;
- Provides information to banks and loan agencies regarding foreclosures sheriff sales vacant properties and delinquent accounts; utilizes access to county auditors web site to determine ownership of properties;
- Processes water/sewer tap fees; types correspondence such as meter verification water pit repairs delinquent accounts and meter access letters.
This positions starting salary is $19.09 per hour.
Employment Type
Hourly
