Catering Sales Manager - Embassy Suites by Hilton San Diego La Jolla

EOE/AA/Disabled/Veterans

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

#LI-LC1

Embassy Suites by Hilton San Diego La Jolla is looking for a motivated Catering Sales Manager! Located across Westfield UTC Mall and the UTC Trolley Station nestled in a busy business district just minutes away from the gorgeous shores of La Jolla is where you will find the Embassy Suites by Hilton San Diego La Jolla. The property offers 340 rooms and 10000 square feet of banquet space and along with their popular made to order complimentary breakfast and evening reception for guests.

The ideal candidate will possess the following:

• Be a self-starter with the ability to build relationships.
• Strong time management skills and able to create sales game plans.
• Must have 1-3 years of experience as an Events Coordinator; management experience in this space is desirable.
• Previous experience in catering sales is a plus.
• Working knowledge of hotel property management systems and Microsoft Office Suite specifically Excel PowerPoint Word and Outlook are ideal.
• Previous Food and Beverage menu planning would be advantageous.
• Relevant degree in business development or other relevant business field from an academic institution (CMP CPCE) is a plus.

Salary range for this role is $72000-$76000

Here Team Members love being a part of our award-winning culture friendly workplace environment competitive health benefits career growth opportunities and our Go Hilton travel discount addition the property offers complimentary meals during shifts.

What will I be doing

As Catering Sales Manager you will be responsible for the development of market segment(s) including solicitation of new customer relationships and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent high level service throughout the pre-event event and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience.

Specifically your essential functions will be to perform the following tasks to the highest standards:

• To organize plan and prioritize your duties by developing plans and goals.
• Timely communication to internal and external clients via telephone email written documents or in person.
• Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
• Demonstrate knowledge of job systems products systems and processes.
• Resolve conflicts and negotiate with others while handling complaints settling disputes and resolving grievances and conflicts.
• Selling and influencing both internal and external clients.
• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
• Ensure high quality service by communicating and assisting others to understand the guest needs providing direction and guidance feedback and individual coaching when needed.
• Participate in customer site inspections and assist with the sales process as necessary.
• Other duties as necessary based on business needs.
• Regular attendance.