Table Games Supervisor-In-Training

Caesars Entertainment isBlazing the Trailfor our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefitsjackpotwith their new career at Caesars Entertainment.

Were investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment a new Caesars Team Member youll be eligible to begin reaping the rewards of many of these benefits in just 12 months with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs student loan repayment and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us.

Additional benefits include the option toenrollin 401k with a company match free parking and a wide variety of team member members are alsoable to enjoy free meals in our team member dining room while on shift. This includes sandwiches salads fresh fruit cereal and a wide variety of beverages.

JOB SUMMARY:

Candidates will enter the program as a Supervisor in Training. Candidates will complete several phases designed to train them on all technical aspects of a Table Games Dealer and Supervisor. The expectation to be ready to perform the functions of a full floor Supervisor within 6 months.

At any point during training program Casino Operations Leadership team may recommend alternate courses of action based upon performance. Performance will be measured in technical proficiency demonstrated leadership abilities and company policies and procedures. Must complete:

• Demonstrate technical proficiency in dealing and supervising all table games
• Learn game protection techniques
• Demonstrated abilities in our Casino Management system (player database) as well rating table games players for loyalty program
• Learn department policy and procedure as well as internal controls which govern the games

Candidates must successfully complete the program or may be separated from the program or re-assigned to another department.

DIRECTLY SUPERVISES: Table Games Dealers

KEY JOB FUNCTIONS:

Once the candidate successfully completes the Table Games Supervisor Training Program they will transfer into a Table Games Supervisor position at either Harrahs or Horseshoe Casino in Council Bluffs Iowa determined by management. Placement upon successful completion of the program will be determined based on operational needs. The duties of a Table Games Supervisor may include but are not limited to:

• Monitor all table games in assigned area.
• Verify and maintain all table games assets including chip count equipment cards dice etc.
• Open and close table games in assigned area verifying count as well as table fills.
• Inspect card decks prior to play.
• Monitor and track wagers and cash/cash equivalents as well as distribution of comps/credits
• Investigate and resolve guest complaints or concerns in accordance with standard procedures.
• Performance management of team members to include performance coaching training and development documentation performance appraisals etc.
• Responsible for the overall integrity of daily operations. Role models regulatory departmental and company policies and procedures.
• Presents oneself as a credit to Caesars and encourages others to do the same.
• Other duties as assigned.

EDUCATION and/or EXPERIENCE:

The ideal candidate will possess the following qualities:

• A bachelors degree or previous supervisory/leadership experience
• Experience working with the public in a direct customer contact position

QUALIFICATIONS:

• Good oral and written communication skills including tact when dealing with difficult customers must be fluent and literate in English.
• Excellent interpersonal skills and organizational ability.
• Must be able to navigate within Microsoft Office.

1. Ability to respond calmly and make rational decisions in stressful situations with co-workers guests and vendors.
2. Ability to stand and walk and mobility to move easily around entire property for entire shift. Must be physically mobile with reasonable accommodations including ability to push pull carry and lift up to 25 lbs. and the ability to push pull reach bend twist stoop stack crouch kneel and balance when performing job duties in varying work areas such as confined spaces.
3. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

WORK ENVIRONMENT:

1. Must be able to work in a fast paced environment.
2. Must be able to work in areas containing dust second hand smoke varying noise and temperature levels lighting vibration crowds and air quality.
3. Must be flexible with schedule including nights weekends and holidays as required.