Description
Position at Ayer Animal Medical Center
Ayer Animal Medical Center is in search of a full-timeVeterinaryClient Service Representative to join our growing team!
We offer an AMAZING benefits package- which includes paid time off 401k medical/dental/vision insurance HSA and FSA available mental health support parental leave generous pet discounts and more!
Our Ideal Candidate:
An upbeat self-starter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets. This experience starts when the client walks through our door and speaks with our Client Service Representatives. This full-time position would require 30-40 hours per week.
Compensation:Negotiable based on credentials and experience with an hourly pay rate starting at $19-21/hour. The actual rate offered will carefully consider a wide range of factors including your skills qualifications experience and location.
Job Duties:
- Communicating via phone email and in person with clients and actively listening to their concerns.
- Utilizing computer information system to accurately enter client/ patient information update and maintain medical records.
- Processing client payments and invoices.
- Scheduling and confirming appointments with patients.
- Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
- Educating clients on recommended products or services.
- Ensuring the lobby is clean and organized.
- Other administrative duties as needed.
Job Requirements:
- High School Diploma or equivalent AAS or higher preferred.
- At least 6 months of customer service experience.
- Veterinary hospital experience is preferred however not required.
- Ability to lift up to 50 pounds squatting reach standing and walking throughout the day.
- Must be willing to work Saturdays.
Are you passionate about pets and providing exemplarycustomer serviceJoin our team!
Apply today! We look forward to meeting you!
Required Experience:
Unclear Seniority