Manager - Client Relationship Management
Manager - Client Relationship Management
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Job Description
As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.
Job Description
Manager Client Relationship Management
Locations: Boston MA NYC Hybrid
Why You Will Love It Here!
Flexibility: Hybrid Work Model & a Business Casual Dress Code including jeans
Your Future: 401k Matching Program Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off Sick Leave Paid Holidays
Your Wellbeing: Medical Dental Vision Employee Assistance Program Parental Leave
Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds Talents and Experiences of Our Employees
Training: Hands-On Team-Customized including SS&C University
Extra Perks: Discounts on fitness clubs travel and more!
What You Will Get To Do:
Owning and pro-actively managing a portfolio of key client relationships
Ensuring all SS&C service levels meet or exceed client expectations
Building trusted relationships with the Clients key contacts (CFO COO etc.)
Capturing client feedback to drive strategic change initiatives and trend analysis
Organizing and chairing formal service level review meetings with clients
Articulating the benefits of SS&C services and business model to clients
Incorporating client initiatives needs and structures into formal account plans
Fostering strong internal working partnerships within all SS&C service areas
Identifying cross-selling opportunities within existing client base
Developing and translating MIS into process / service enhancement recommendations
Working closely with sales team and contributing to marketing efforts
Maintaining knowledge of industry trends and their potential impact on SS&C
Occasional travel is
What You Will Bring:
Bachelors Degree
Minimum of 3 years experience in financial services (preferably investment banking asset management and a general understanding of hedge private equity and real asset structures/business
Demonstrable communication relationship and team skills
High level of comfort preparing and leading client presentations
Significant degree of self-motivation and direction
Tact professionalism and savvy in resolving escalated client issues
Ability to generate ideas leverage MIS and suggest process improvements
Experience working closely with senior-level management
Related experience managing client relationships within Fund Administration Sales Trading Risk Management Operations OTC Derivatives or Fund Accounting areas a plus
Experience in investment banking asset management private funds capital markets a plus
Thank you for your interest in SS&C! To further explore this opportunity please apply through our careers page on the corporate website at explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.
SS&C offers excellent benefits including health dental 401k plan tuition and professional development reimbursement plan.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Salary is determined by various factors including but not limited to relevant work experience job related knowledge skills abilities business needs and geographic regions.NY: Salary range for the position: 85000 USD to 155000 USD.Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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