Director of Front Office
Director of Front Office
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$ 100000 - 125000
1 Vacancy
Job Description
At Pendry Its All Because of YOU!
Director of Front Office Pendry Manhattan West
Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn grow and have fun. At Pendry we know our success is all because of you. Here youre not just an associate but a passionate creator of authentic personalized experiences. Youll feel empowered to think creatively discover career growth opportunities and have fun while crafting lasting cherished moments for our guests. Working at Pendry is more than a job; its a way of life. Dont just imagine the possibilityjoin us.
Your Leadership
- Create implement and execute department training recruiting and innovative pre-shift meetings
- Manage associate engagement scheduling payroll performance management and monthly department meetings
- Review daily financial and labor reports adjusting the operation as needed to achieve annual budget and forecasts
- Oversee the arrival and departure experience ensuring guests expectations are exceeded at all times
- Lead by example; support the department operation and provide direct service to guests as needed
- Deliver on guests expectations and have the desire to create WOW moments
- Perform additional duties as assigned that may be outside the scope of duties based on business needs
About You
- You have a passion for Front Office operations
- You are exceptional at leading a team
- You are passionate about providing exceptional service and creating memorable experiences
- You are open to learning developing and growing both yourself personally and helping others do the same
- You are trustworthy and have integrity
Must Haves
- A minimum of three to five years of previous hotel management experience required; luxury experience strongly preferred
- Excellent verbal and written communication skills
- Ability to prepare and analyze data
- Must have intermediate skills with Microsoft Office products (Word Excel and Outlook)
- Ability to work a flexible schedule
You will Enjoy
- DTO (Discretionary Time Off)
- Healthcare benefits
- Health Savings Account and Flexible Spending Accounts
- 401k retirement plan with company matching fully vested and loan options
- Daily Pay
- Fertility & Family Forming Assistance
- Parental leave pay differential
- Pet Insurance
- Hotel discounts
- Free meals
- Fitness & wellness discounts
- LinkedIn Learning membership
- Hearts of Pendry community engagement
- Associate events throughout the year
Physical Requirements
- Grasping writing standing sitting walking bending and repetitive motions
- Ability to stand and exercise mobility for extended periods of time during your scheduled shift
- Must be able to push and pull carts and equipment weighing up to 50 pounds occasionally
At Pendry we want every guest and every associate to feel that they belong. To be seen to be recognized and to feel our the United States we are proud to be an Equal Opportunity Employer veterans/disability. Qualified applicants will be considered without regard to race color religion sex age national origin sexual orientation gender identity disability protected veteran status or any other basis prohibited by federal state or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.
The pay scale* for this position is $100000 to $125000 per year.
*The pay scale is the base salary or hourly wage range exclusive of incentive pay such as commissions piece rates gratuities and the like that Montage reasonably expects to pay for the position. Please let us know if you have any questions.
Live Your Passion. Add Your Magic.
At Montage International we are doing something different something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
Talent Plus Online Assessment Information & Alternative Selection Process Request
As part of its interview process Pendry Manhattan West uses Talent Online Assessments a hiring tool administered by Talent Plus a third-party management consultant company. These Assessments consist of a series of questions related to your talents and abilities which are then analyzed by human resource professionals in conjunction with the other aspects of Pendry Manhattan Wests application and interview process. This information is one of several factors used by Pendry Manhattan West to determine an applicants strengths and ultimately their compatibility with a position at the Hotel. The results of Talent Online Assessments are by no means the sole or dispositive factor considered by Pendry Manhattan West when making employment decisions. Rather Talent Online Assessments are one aspect of the larger application process. New York City Resident applicants who do not wish to participate in a Talent Online Assessment may request an alternative selection process by emailing .
Applicants requesting an alternative selection process should indicate the reasons for their request and whether such request is made as an accommodation for a disability that prevents the applicant from taking a Talent Online Assessment. The data collected by Talent Online Assessments consist only of an applicants name and responses and Pendry Manhattan West maintains Talent Online Assessment results under strict confidentiality.
We are deeply committed to a fair and equitable hiring process. To ensure a fair and equitable process Pendry Manhattan West has completed a bias audit of the Talent Online Assessment tools. Results can be requested by contacting .
Data entered into Talent Online Assessments is stored in Talent Bank. This information can be accessed by emailing a request to and will be provided within 30 days of the request. Data shall not be disclosed where such disclosure would violate local state or federal law or interfere with a law enforcement investigation.
If you are an internal applicant please log into Workday and apply for your application to be considered.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Required Experience:
Director
Employment Type
Full-Time
