Director of Operations
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Job Location:
Bozeman, MT - USA
Monthly Salary:
Not Disclosed
Posted on:
28-08-2025
Vacancies:
1 Vacancy
Job Summary
Additional Information: This hotel is owned and operated by an independent franchisee HHM Hotels. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
Opportunity: Director of Operations
Supervise and manage hotel departments and oversee hotel operations as directed.
Potential Career Path
General Manager Area General Manager Regional Director of Operations
Essential Job Functions
- Interview select train schedule coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Oversee hotel departments to ensure an optimal level of service and hospitality are provided to hotel guests.
- Assist the GM in preparation of forecasts and reports and assist in the development implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
- Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction.
- Resolve customer complaints and anticipate potential problems by reviewing and monitoring operational issues business flow and associate performance.
- Oversee the property accounting functions including but not limited to Accounts payable and receivable house bank audits petty cash and tax.
- Coordinate with corporate accounting department to oversee payroll functions.
- Oversee and ensure internal audit standards are met.
- Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues.
- Monitor and maintain the front office systems and equipment to ensure optimum performance.
- Serve on the hotels safety committee.
- Create specific measurable achievable realistic and timely action plans to remedy guest service deficiencies.
- Follow sustainability guidelines and practices related to HHMs EarthView program.
- Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
- Associate or Bachelors degree preferred.
- Intermediate knowledge of overall hotel operations.
This company is an equal opportunity employer.
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Required Experience:
Director
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
About Company
Marriott’s portfolio of brands includes JW Marriott and Marriott Hotels, the flagship brand of Marriott with over 500 international locations, along with the other 30 brands. The ever-evolving and award-winning brands of the organization continue to bring in customer satisfaction by o ... View more
