Sales Support Representative
Sales Support Representative
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Salary Not Disclosed
1 Vacancy
Job Description
Job Overview & Responsibilities
Sales Support Representatives play a key role in supporting the Support Solutions Sales team throughout the sales cycle. They are expected to be well-versed in company processes and provide expert assistance to sales representatives. Responsibilities include managing the customer database generating quotes processing orders and supporting sales effortsparticularly for competitive solicitations requests for quotes (RFQs) and requests for proposals (RFPs). Sales Support Reps apply professional sales and customer service practices to meet work requirements and maintain consistent communication with sales leadership and team members. This role may also extend support to other sales departments and assist with marketing initiatives as needed.
Responsibilities and Essential Duties:
- Research market trends and generate leads through call blitzes and promotional campaigns aligned with company initiatives.
- Support the sales team in securing business using competitive sales strategies and in-depth knowledge of company products and services.
- Adhere to established sales policies and procedures to ensure consistent and effective customer engagement.
- Provide administrative support by generating reports logging support tickets and processing deals for assigned representatives and other projects.
- Create accurate sales quotes for sales representatives management and solicitation responses.
- Maintain and update sales opportunities in the internal CRM system (Salesforce) including transaction history and order processing.
- Respond to requests for quotes (RFQs) and manage the sales cycle through to completion.
- Communicate with customers to provide requested information and follow up as needed.
- Participate in customer calls and manufacturer forecast meetings as required.
- Perform additional tasks to support the sales team as assigned
Qualifications
Minimum Requirements:
- High school diploma or GED plus two to four years of related experience and/or training; or an equivalent combination of education and experience.
- Minimum of two years of experience providing administrative support in a sales environment or working in a customer service role.
- Must be in office Tuesday and Thursday.
Knowledge / Skills / Abilities (KSAs):
- Strong customer service orientation and relationship-building skills
- Attention to detail and accuracy in documentation
- Clear and professional verbal and written communication
- Ability to collaborate with sales reps management and cross-functional teams
- Proactive approach to identifying and resolving issues
- Ability to prioritize tasks and manage multiple projects simultaneously
- Resourcefulness in supporting sales efforts and adapting to changing priorities
- Microsoft Office specifically Excel.
Company Overview
As a federal government contractor and a recipient of federal funding Mythics and Emergent is required to abide by the Drug-Free Workplace Act which requires Mythics and Emergent to provide a drug-free workplace among other obligations. As part of this effort Mythics and Emergent requires pre-employment drug tests for all candidates for employment. Please note that marijuana (including medical marijuana) is designated as a controlled substance under federal law and will be screened for in the drug test.
Why work at Mythics
Because at Mythics YOU count!At Mythics our Corporate Values are at the foundation of everything we do. Our values Respect Empathy Excellence Fun (REEF) have created an environment that fosters creative thinking respects your contributions and accepts nothing less than excellence in serving our customers.At Mythics you will experience a truly enjoyable corporate culture. But dont just take our word for it!
Enjoy Tailored Benefits to Suit Your Needs with our Flexible Options. Our benefit options include:
- Comprehensive Health Dental and Vision plans
- Premier 401k retirement plan with corporate matching and a 529 college saving plan
- Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
- Legal Resources
Unlock Exclusive Benefits for Full-Time Employees:
- Generous work/life balance opportunities supported by a PTO bank paid holidays leave programs and additional flex time off
- Employee referral program
- Employee recognition gift and reward program
- Tuition reimbursement for continuing education
- Remote or hybrid work options
- Engaging company events such as team building activities annual awards and kick-off parties
- Health and wellness-focused activities
- Relaxation Spaces
- In-office gourmet coffee tea fresh fruit and healthy snacks
- Corporate GREEN approach tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices
Foundedin 2000 Mythicsis an award-winning Oracle systems integrator consulting firm managed services provider and elite Oracle platinum resale partner. Our business model is all about deep knowledge of Oracle technologies and business processes. We offer procurement and Oracle systems integration expertise across the full range of Oracle cloud software support hardware engineered systems and appliances. Its a focus that gives us the critical business experience and the Oracle technologyadvantageyou need to succeed.
Mythics LLC is an equal opportunity accordance with applicable federal state and/or local law all qualified applicants will receive consideration regardless of race color religion national origin sex disability sexual orientation gender identity age marital status medical condition veteran status or other factors protected by law. We offer equal opportunity in compensation advancement opportunities and all other terms and conditions of employment. As a federal government contractor Mythics has developed and maintains a written Affirmative Action Program relating to individuals with disabilities and protected veterans which sets forth the policies practices and procedures to which the Company is committed in order to ensure that its policy of nondiscrimination and affirmative action for qualified individuals with disabilities and protected veterans is followed. For those unable to complete an online application alternative methods are available by contacting. For more information about Federal laws prohibiting job discrimination please readKnow Your Rights.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
