Repair Specialist, Traveler
Repair Specialist, Traveler
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Job Description
At STERIS we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Repair Specialist (Traveler) - National
The Repair Specialist serves as an experienced lead for assigned mobile unit/region or may travel to support multiple mobile units and/or repair location teams (RS Travel). Role works with other mobile unit or location assigned technicians to assist in managing workflow and address the day-to-day Customer needs. Repairs surgical instrumentation provides coaching and on the job training to techs and ensures daily operations (Safety Mobile unit operations and Customer requirements) are performed effectively. This includes Customer administrative/contractual requirements including billing quality assurance reporting) and other duties as assigned to support the Manager Field Operations when needed.
This role anticipates and acts to reduce Customer and employee issues are resolved with positive outcomes. Intermediate to Advanced level repairs and maintenance of surgical instruments and on the job coaching to upskill and inspect others work.
Note about travel location: This position includes travel throughout the U.S. (overnight travel will vary but is typically 50-75%). For that reason this position can be based out of many different parts of the country. The guidelines that determine whether a candidates home location will be feasible for this role are: whether a candidate lives near a major airport AND whether they are also within a reasonable drive of a STERIS repair lab (or a region with multiple On Location mobile repair trucks).
What You Will Do as a Repair Specialist (Traveler)
- Partnerwith Manager Field Operations to develop reporting for customer consultation identifies and escalates risks and issues within accounts timely and effectively.
- Repair Specialistswork closely with assigned team and National Asset Management team to ensure current and new account implementation is effective.
- Full accountability for coordination of team schedule travel plans and operational readiness to meet Customer operational requirements.
- Assumeownership for the mobile unit or assigned locations safe healthy operations including maintaining a safe productive and respectful work environment at all times.
- Deliveraccurate timely administrative reporting and documentation and provides support to others in doing same.
- Strong planning and collaboration with assigned team other Repair Specialists and Manager Field Operations to ensure Customer coverage.
- Responsible for timely team adherence to protocol for administrative tasks including scheduling timekeeping travel documentation reporting communications and ensures training is in place for new hires/updates.
- Demonstrateprofessional effective verbal and written communication skills.
- Learn adhere and compliewith all protocols (DOT company Customer) for the safe operation of the mobile lab policies and procedures.
- Adhereto company compliance policy and procedures. All other duties as assigned
What STERIS Offers
- Competitive pay and incentive opportunity
Overtime opportunity
Annual merit review and incentive plans
Uniforms and all necessary tools provided
Business travel and all related expenses paid
Medical vision prescription dental and life insurance
401(k) with a company match
Paid time off that accrues from day one and paid holidays
Tuition assistance
Extensive hands-on training and development
Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS
The Experience Skills and Abilities Needed
- High School Diploma or GED
- Minimum 5 years of relevant work experience including a combination of repair operations Customer engagement and leading others.
- Ability to perform and coach repair skills e.g. Ultra sonic function Metallurgy Buff & Polish Bending Shaping Sharpening Hinge Points Serrations & Brazing Advance Dremel Operation Re-cup & Re-jaw. Ability to translate complex information into insights and Customer recommendations verbally and in writing.
- Strong verbal and written communication skills and ability to meet tight deadlines in a fast-paced environment.
- Must be able to meet flexible schedules with early/late hours and occasional overnight/out of state travel based on Customer and business needs.
- Must be able to pass a DOT medical/ physical exam and comply with all DOT regulations.
- Must have a valid drivers license with an acceptable driving record (CDL not required) and maintain required vaccines.
- Ability to drive DOT regulated vehicle and conduct basic box truck safety checks.
- Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving.
- Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times
#LI-AC1
Pay range for this opportunity is$30.04-$38.87.This position is eligible forbonus participation.
Minimum pay rates offered will comply with county/city minimums if higher than range listed. Pay rates are based on a number of factors including but not limited to local labor market costs years of relevant experience education professional certifications foreign language fluency etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
Required Experience:
Unclear Seniority
Employment Type
Full Time
