Floor Housekeeper
Floor Housekeeper
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Job Description
Join us as a HousekeepingSupervisor at The Dorchester Hotel recognised as one of The SundayTimes Top 10 Best Places to Work for in 2024 & 2025 and Hotel of the year Londonat the 2024 AA Hospitality Awards. We continually strive to build and nurture aculture where inclusiveness is part of our DNA reflected in our values ofpassion personality respect working together and creativity. We believethat a variety of perspectives enriches our culture and drives our success.
We care about your career and areproud to have the absolute best people in the industry.
When you join us as a HousekeepingSupervisor at The Dorchester Hotel you will have a unique opportunity to excelin your field. You will learn from your fellow Legends and our award-winninglearning academy to achieve the highest standards in craft service andleadership.
Whatyoull do
As a Housekeeping Supervisor youllenjoy your work and take pride in delighting our guests:
- You will be responsible for checking coaching and communicating clearly with the housekeeping team. You will be aware of our guests needs intuitive flexible during their day and with a keen eye for detail. All to ensure our guests receives nothing but the best experience.
- Sometimes our guests have special requests involving special set-ups additional supplies moving furniture collection of supplies deep cleaning of guest rooms and even special occasions. Most of these requests are fulfilled by our Housekeeping Supervisor.
The items shared are the essenceof a day in the life of a Housekeeping Supervisor but well make sure you areprovided with specifics on how we care for our hotel.
The operational hours of work areshift-based and may be subjected to change. These currently set as:
Monday to Sunday: starting asearly as 7am and last shift finishes at 23.00pm when covering the evening floorsupervisor shift
Whatyoull bring
Essential Skills and Experience
- Experience in Housekeeping: You haveworked in a housekeeping supervisor role in a hotel.
- Attention to Detail: You can noticesmall details like if a room is not cleaned properly.
- Team Leadership: You have experiencehelping or leading a team to do their tasks well.
- Time Management: You can manage yourtime to ensure all tasks are completed on schedule.
- Energetic: You are comfortable withtasks like standing bending and lifting light items.
- Customer Service: You are friendly andrespectful when speaking to guests and other team members.
Preferred Skills
- Experience in a Luxury Hotel: You haveworked in a 5-star hotel or similar before.
- Problem Solving: You can handle smallproblems
- Basic IT Skills: You can use asmartphone or computer for simple tasks like checking a schedule or sending amessage.
- Health and Safety Awareness: Youunderstand or are willing to learn safety rules about cleaning and working in ahotel.
Whatyoull get
- Complimentary Stays: Enjoy complimentary stays withbreakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beveragesat selected bars and restaurants within the Dorchester Collection: EnjoyFriends & Family stay discounts out hotels Benefit from discounts atvarious high street and online shops
- Employee Perks: Enrol from day 1 into the AvivaPrivate Pension scheme (we contribute 8% towards your pension); Benefit fromSeasonal ticket loan Rental deposit scheme private financial advice and Eyecare vouchers.
- Training and Development: Advance in your career byaccessing various apprenticeships from Level 2 to Hospitality Degree Level partner with outstanding nationally recognised Apprenticeship providers.
- SocialEvents: Participate in vibrant social events including a summer party winterball pub quizzes and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a 1000 bonus when yourecommend a friend.
- Well-being Support: Access immediate well-beingadvice because we care about our employees.
We celebrate diversity and are committed to creating an inclusiveenvironment for all employees and applicants. If you need us to do anything tosupport you during the recruitment process (such as adjustments to how you apply alternative formats ofinformation or adjustments to the assessment process itself) please do callPeople & Culture team on or email so that we can discuss how wecan support you through this process.
Employment Type
Full-Time
