Automotive Service Manager CDJR
Automotive Service Manager CDJR
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Salary Not Disclosed
1 Vacancy
Job Description
Baker CDJR Big Rapids
Baker Auto Group is one of the regions premier auto groups serving communities throughout western Michigan. We currently have a terrific opportunity for a qualified Service Manager at our CDJR store in Big Rapids MI. If you have a proven track record of maximizing Technician proficiency and customer satisfaction all while driving additional gross profit your next job awaits! This is a full-time salaried position with performance bonus.
What the right candidate brings to the table:
- Youve done this job before. You have the playbook and you know how to execute.
- You are not the person needing the training you are the person doing the training.
- You know how to recruit staff and motivate every person in the department.
Job Responsibilities:
- Creates a world class customer experience by developing a top-tier Advisor team.
- Maximizes Technician proficiency by ensuring work flows smoothly through the shop.
- Hires trains and manages department team members.
- Maintains service pricing and computer system parameters.
- Understands and ensures compliance with the manufacturer warranty and policy & procedures.
- Controls areas of waste; keeps receivables unapplied time and policy expense within guides.
- Oversees shop maintenance and upkeep.
- Ensures the department and personnel remain compliant with company factory and government policy and regulations.
Skills & Qualifications:
- 10 years of experience in the retail automotive service and parts business
- 5 years of experience as a Service Manager/Director.
- Experience with CDJR and CDK dealer management system are a plus.
- A current valid drivers license is required
- High School Diploma or equivalent; College degree is preferred.
Benefits Include:
- Health dental life and vision insurance
- 401(k)
- Paid Time-Off
- Continued professional development
- M-F work schedule
Required Experience:
Manager
Employment Type
Full-Time
