Office Professional 1, District 3, PN ,
Office Professional 1, District 3, PN ,
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Salary Not Disclosed
1 Vacancy
Job Description
Office Professional 1 District 3 PN 204672
What You Will Do:
- Provides receptionist duties by greeting & logging in visitors answering telephone taking messages & transferring calls.
- Acts as ODOT Contact Center Representative by assisting and answering questions from external customers/callers and responding to inquiries and requests for information &/or complaints by telephone email or other communications.
- Uses a computer and related software to research & analyze customer inquiries records correspondence documents or other materials to ensure accurate data entry &/or to monitor system to ensure calls and inquiries complete the workflow.
- Performs basic clerical tasks within assigned District to provide routine office assistance (e.g. collects opens stamps/scans sorts distributes & sends out hard copy &/or digital mail; counts alphabetizes separates collates codes sorts logs staples hard copy &/or digital mail forms correspondence &/or filed information.
- Provides minor adjustments to filed information or other materials; picks up & distributes materials.
Benefits to You:
Enjoy an excellent work/life balance. Experience growth opportunities within organization. - Receive a pension plan with 14% employer contribution.
ALL ANSWERS TO THE SUPPLEMENTAL QUESTIONS MUST BE SUPPORTED BY THE WORK EXPERIENCE/EDUCATION PROVIDED ON YOUR CIVIL SERVICE APPLICATION.
This position is overtime eligible per FLSA Standards.
This Position is Unclassified per Section 124.11(A)(29).
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Office Professional 1 District 3 PN 204672
Who We Are:
The Ohio Department of Transportation (ODOT) oversees building and maintaining the nations 5th largest interstate system and the 3rdlargest number of bridges. We take pride in providing safe and efficient roadways for the people of Ohio and to the people traveling within our great state. And in order to achieve that we do A LOT! From Planning Engineering Construction to Law HR Communications IT and everything in between ODOT has a career for just about everyone. ODOTers are hardworking passionate and dedicated to public service. We strive to achieve our agencys vision every day: To be a long term reliable professional and highly productive organization.
ODOTs Mission Statement:
To provide a transportation system that is safe accessible well maintained and positioned for the future.
Formal education in arithmetic that includes addition & subtraction & in reading writing & speaking common English vocabulary.
-Or equivalent of Minimum Class Qualifications for Employment noted above.
Job Skills: Clerical & Data Entry
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39) and as outlined in the posting.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
