IT ServiceNow Developer

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

Job Description

This position is for a ServiceNow IT software engineer based in Poland working as part of the IT Service Management DevOps team. The role primarily involves developing new solutions to automate and augment the off-the-shelf ServiceNow product with a strong focus on Governance Risk and Compliance (GRC) modules. Normal Poland working hours are expected with occasional but rare off-hours work required (3-4 times per year).

Responsibilities:

• Collaborate with stakeholders to define stories and capture requirements.

• Work with the team to design and develop solutions.

• Partner with stakeholders to validate that solutions meet requirements.

• Lead solution design sessions with stakeholders translating requirements and business rules into designs.

• Prepare technical specifications business processes process flows data models and design documents.

• Utilize programming skills and ServiceNow development toolsets such as Flows and Flow Designer to build applications automation or enhance existing capabilities within the ServiceNow platform particularly within GRC modules.

• Validate developed solutions and engage with stakeholders for validation before deployment.

• Provide support manage tickets and perform administrative tasks for the IT service management tools including addressing and resolving issues as needed.

• Provide frontline support to ServiceNow users and address their inquiries and issues.

• Support customers with their ServiceNow-related needs to ensure satisfaction.

Desired Background/Knowledge/Skills

• Proficient in requirements gathering process mapping and producing technical documentation.

• Excellent communication skills to effectively collaborate with cross-functional teams and stakeholders.

Must Have Skills:

• Experience designing developing and implementing solutions on the ServiceNow platform with a strong emphasis on GRC modules.

• Proficiency in ServiceNow development toolsets including Flows and Flow Designer.

• Programming experience with at least one of the following: JavaScript Java mobile apps web apps user-facing (HTML5/CSS3) JSON XML REST API.

• Experience providing customer support and frontline support for ServiceNow.

Preference for: Individuals with ServiceNow certifications such as Certified System Administrator (CSA) or Certified Application Developer (CAD).

Basic Requirements

• Bachelors Degree in Computer Science Computer Engineering or a related field and 3 years of ServiceNow Development experience.

• Masters Degree (MS) in Computer Science Computer Engineering or a related field and 2 years of ServiceNow Development experience.

• Associates Degree in Computer Science Computer Engineering or a related field and 6 years of Software Engineering experience (with 4 years in ServiceNow Development).

• In lieu of a degree 5 years of relevant ServiceNow experience with a focus on ServiceNow development will be considered.

In return for your expertise well support you in this new challenge with coaching & development every step of the way.
Also to reward your hard work youll get:

• Competitive salary package

• Private medical & dental coverage

• Employee Pension Plan

• Life insurance

• Employee Stock Purchase Plan

• Flexible working hours

• Strong collaborative culture

• Comfortable work conditions (high-class offices parking space)

• Volleyball field and grill place next to the office

• Access to wellness facilities and integration events as well as training and broad

• Development opportunities

#LI-LB

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Company

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.