Sr Engagement Manager , AWS Professional Services India
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Job Location:
Maharashtra - India
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
As a Senior Engagement Manager you will collaborate with AWS consultants partner and client teams to create and execute a plan to achieve engagement goals that deliver customer outcomes. You will build knowledge of the customer environment to expedite stakeholder alignment team cohesion to help deliver customer value. You will lead engagements aligned to Amazon Leadership Principles and in accordance with the Engagement Manager Role Guidelines.
Key job responsibilities
You will own with customers the delivery of business outcomes through managing matrixed teams across multi-streams using an agile mindset and framework. You will work within a matrixed team to plan organize and lead all phases of a project lifecycle to ensure successful delivery. This includes understanding and validating customer outcomes establishing and managing our engagement delivery as detailed via our Engagement Excellence tenets lifecycle delivery framework and mechanisms. You are able to deal with the unexpected.
You will also provide where required:
Advice - Work as a strategic business partner to help customers achieve their business outcomes and help to drive innovation throughout the engagement lifecycle looking ahead for possible issues risks that need managing and with the hope of providing unexpected value.
Training coaching customers partners and internal teams on our agile delivery framework and continue to develop and iterate on the current methodology.
Partnering Conduct partner enablement briefings and trainings to further scale adoption of the delivery framework.
Collaborate - Work with field sales pre-sales training and support teams to help partners and customers learn and use AWS services.
Feedback - Work with AWS engineering support and business teams to convey partner and customer feedback and lessons learned to .
As part of your role you will need to travel to customers site(s) and/or internal events when required.
Key job responsibilities
You will own with customers the delivery of business outcomes through managing matrixed teams across multi-streams using an agile mindset and framework. You will work within a matrixed team to plan organize and lead all phases of a project lifecycle to ensure successful delivery. This includes understanding and validating customer outcomes establishing and managing our engagement delivery as detailed via our Engagement Excellence tenets lifecycle delivery framework and mechanisms. You are able to deal with the unexpected.
You will also provide where required:
Advice - Work as a strategic business partner to help customers achieve their business outcomes and help to drive innovation throughout the engagement lifecycle looking ahead for possible issues risks that need managing and with the hope of providing unexpected value.
Training coaching customers partners and internal teams on our agile delivery framework and continue to develop and iterate on the current methodology.
Partnering Conduct partner enablement briefings and trainings to further scale adoption of the delivery framework.
Collaborate - Work with field sales pre-sales training and support teams to help partners and customers learn and use AWS services.
Feedback - Work with AWS engineering support and business teams to convey partner and customer feedback and lessons learned to .
As part of your role you will need to travel to customers site(s) and/or internal events when required.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Extensive hands on experience delivering enterprise-level IT consulting projects across various industries
Extensive working experience on Agile and Project Management delivery best practices frameworks methodologies and tool sets (e.g. Miro Jira Asana ADO)
Presented to C-level executives as well as to technical subject matter experts
10 years experience in Program/Project Management
-Experience in Agile Waterfall and Hybrid methodologies
-Project management certifications (e.g. APM CSMPSM PMI-ACP PRINCE2 SAFe (Scaled Agile) etc.)
-AWS / Cloud Experience and Certifications
-Flair for selling and operating as a Trusted Advisor
-Past experience as a Technical Program Manager (TPM) leading development projects.
-Ability Influence technical priorities and business strategy through data-driven contributions working directly with engineering managers and software engineers
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
As a Senior Engagement Manager you will collaborate with AWS consultants partner and client teams to create and execute a plan to achieve engagement goals that deliver customer outcomes. You will build knowledge of the customer environment to expedite stakeholder alignment team cohesion to help deliver customer value. You will lead engagements aligned to Amazon Leadership Principles and in accordance with the Engagement Manager Role Guidelines.
Key job responsibilities
You will own with customers the delivery of business outcomes through managing matrixed teams across multi-streams using an agile mindset and framework. You will work within a matrixed team to plan organize and lead all phases of a project lifecycle to ensure successful delivery. This includes understanding and validating customer outcomes establishing and managing our engagement delivery as detailed via our Engagement Excellence tenets lifecycle delivery framework and mechanisms. You are able to deal with the unexpected.
You will also provide where required:
Advice - Work as a strategic business partner to help customers achieve their business outcomes and help to drive innovation throughout the engagement lifecycle looking ahead for possible issues risks that need managing and with the hope of providing unexpected value.
Training coaching customers partners and internal teams on our agile delivery framework and continue to develop and iterate on the current methodology.
Partnering Conduct partner enablement briefings and trainings to further scale adoption of the delivery framework.
Collaborate - Work with field sales pre-sales training and support teams to help partners and customers learn and use AWS services.
Feedback - Work with AWS engineering support and business teams to convey partner and customer feedback and lessons learned to .
As part of your role you will need to travel to customers site(s) and/or internal events when required.
Key job responsibilities
You will own with customers the delivery of business outcomes through managing matrixed teams across multi-streams using an agile mindset and framework. You will work within a matrixed team to plan organize and lead all phases of a project lifecycle to ensure successful delivery. This includes understanding and validating customer outcomes establishing and managing our engagement delivery as detailed via our Engagement Excellence tenets lifecycle delivery framework and mechanisms. You are able to deal with the unexpected.
You will also provide where required:
Advice - Work as a strategic business partner to help customers achieve their business outcomes and help to drive innovation throughout the engagement lifecycle looking ahead for possible issues risks that need managing and with the hope of providing unexpected value.
Training coaching customers partners and internal teams on our agile delivery framework and continue to develop and iterate on the current methodology.
Partnering Conduct partner enablement briefings and trainings to further scale adoption of the delivery framework.
Collaborate - Work with field sales pre-sales training and support teams to help partners and customers learn and use AWS services.
Feedback - Work with AWS engineering support and business teams to convey partner and customer feedback and lessons learned to .
As part of your role you will need to travel to customers site(s) and/or internal events when required.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Extensive hands on experience delivering enterprise-level IT consulting projects across various industries
Extensive working experience on Agile and Project Management delivery best practices frameworks methodologies and tool sets (e.g. Miro Jira Asana ADO)
Presented to C-level executives as well as to technical subject matter experts
10 years experience in Program/Project Management
-Experience in Agile Waterfall and Hybrid methodologies
-Project management certifications (e.g. APM CSMPSM PMI-ACP PRINCE2 SAFe (Scaled Agile) etc.)
-AWS / Cloud Experience and Certifications
-Flair for selling and operating as a Trusted Advisor
-Past experience as a Technical Program Manager (TPM) leading development projects.
-Ability Influence technical priorities and business strategy through data-driven contributions working directly with engineering managers and software engineers
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Close Protection
- Credit Control
- Customer Service
- Government
- Analytics
About Company
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