Retail Development Assosciate
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Job Description
About Wolt
At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.
What youll be doing
The Retail Associate (ReA) main focus is to assist our retail partners maximize their opportunity for success while taking an active role in onboarding new partners implementing the Wolt app & Service and offering general day-to-day support to our this specific role you will be working with SMB retail partners across categories like fruit and vegetable shops butcher shops bakeries fish shops and delis.
The Retail Development Associate role is 100% position.
Day-to-day in this role youll:
- Assist with onboarding new SMB retail partners to the Wolt platform.
- Support in building and updating digital menus (product catalogs).
- Provide partners with training on how to use the platform effectively.
- Help troubleshoot partner challenges and coordinate with the relevant internal teams.
- Monitor key performance indicators and support partners in improving their results.
- Collaborate with operations marketing and sales to ensure partner success.
Our humble expectations
- 14 years of experience in account management customer support retail operations or related roles.
- Bachelors degree in Business Administration Economics Industrial Engineeringor other related field- Must
- Interest in retail and digital platforms.
- Strong organizational and communication skills.
- Service-oriented mindset with a proactive approach.
- Comfortable with multitasking and learning new systems.
- Fluent in Hebrew and English.
What we offer
- A unique opportunity to grow your career in one of the fastest-growing tech companies in Europe.
- Hands-on learning and professional development with supportive teammates.
- Exposure to SMB partner management and retail operations.
- The chance to make a tangible impact on how small and medium businesses succeed on Wolt.
- Great benefits and clear growth opportunities.
Our Commitment to Diversity and Inclusion
Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.
Employment Type
Full Time
