Processor
Processor
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1 Vacancy
Job Description
Job Title: Processor Data Entry Documentation & Research
Department: Wholesure Processing
Reports To: Team Lead Operations Support
Position Summary
The Processor is responsible for accurately entering documenting and researching insurance account data to support policy issuance endorsements and carrier compliance across Wholesures portfolio. This role requires meticulous attention to detail adherence to established SOPs and a strong sense of urgency to meet service timelines and maintain data integrity in partnership with agency and underwriting teams.
Key Responsibilities
Data Entry & Documentation
Input new and renewal insurance submissions endorsements and cancellations into the policy management system accurately and completely.
Ensure all file documentation is scanned labeled and filed in accordance with company SOPs.
Track and log all entries for audit compliance and visibility.
Research & Resolution
Investigate missing or conflicting data elements by cross-referencing carrier portals internal systems and agency communications.
Escalate unresolved issues appropriately and follow up to ensure timely resolution.
Perform gap reviews of policy files to verify accuracy of coverage endorsements and payment details.
Task Management & Timeliness
Prioritize and manage multiple assignments in a fast-paced environment while meeting turnaround expectations.
Monitor assigned tasks and update status daily within the workflow management system.
Process Adherence & Quality
Follow all departmental SOPs to ensure consistent processing standards.
Participate in routine audits and quality reviews; take corrective actions as needed.
Identify opportunities for improvement and suggest workflow or system enhancements.
Collaboration & Communication
Communicate effectively with underwriting support agency partners and team leads to clarify missing information or correct discrepancies.
Participate in team meetings and trainings to stay informed on procedural updates and system changes.
Qualifications
Education: High school diploma or equivalent; associate degree or coursework in Business Insurance or related field preferred.
Experience:
12 years in a data entry administrative or insurance processing role. Prior experience in a high-volume insurance or underwriting support environment preferred.
Technical Skills:
Proficiency with Microsoft Office (Excel Outlook Word).
Experience using insurance management systems (e.g. ImageRight Workday or similar platforms) is a plus.
Core Competencies:
Strong attention to detail and organizational skills.
Ability to work independently and follow written procedures.
Excellent written and verbal communication.
Problem-solving mindset with a focus on accuracy and efficiency.
Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race color religion age sex sexual orientation gender identity national origin veteran or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisures property and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisures Human Resources Talent Department.
Employment Type
Full Time
