Precision Packouts is a growing contents and textiles restoration business specializing in the recovery and restoration of personal and commercial property affected by fire water mold and other disasters. Our mission is to provide top-tier restoration services while building long-term partnerships with restoration companies insurance adjusters and clients.
The Contents Restoration Technician Team Lead plays a critical role in delivering on our core values of Commitment to Quality Service and Continuous Improvement Caring and Communication within our contents and textiles restoration business by providing operational support in remediation efforts for client contents and leading teams of technicians in these remediation efforts. This individual will primarily spend their time:
1. Working alongside and managing field staff to ensure that our services are delivered to our quality standards.
2. Performing packout cleaning storage and packback related duties.
3. Regularly interacting with insureds on job sites to ensure that their needs are addressed related to our contents services.
Responsibilities
Oversee a team and aid in the inventory packout cleaning vaulting wrapping staging and packback of contents as part of the cleaning and restoration process
Communicate with insureds as needed while on job sites
Ensure all operations procedures and protocols are followed by their team while on active jobs in the warehouse or while traveling to or from work or job locations
Manipulate contents at the client site to allow for the remediation crew to perform required tasks
Operate iCat inventory software on a company provided iPhone
Make job related updates in the Proven Jobs Desktop and Proven Jobs Mobile application Take exceptional care to package contents to prevent damage during transport
Transport contents between the client site and our warehouse facility
Maintain equipment used in daily tasks
Drive vehicles including the companys 16 foot box truck
Drive forklift to move contents within our warehouse
Assist with obtaining online company reviews from customers
Apply corporate values The ideal candidate will understand the restoration industry have a caring spirit and a commitment to excellent customer service.
Qualifications
2 years of experience in restoration preferably within the contents restoration industry
Bilingual Speakers (English & Spanish) strongly preferred
IICRC Certifications Preferred
Eligible to operate a motor vehicle per Blue Kangaroos Motor Vehicle policy
Preferred
iCat Inventory Software Experience Preferred
Possess a sense of urgency professional demeanor positive attitude and strong work ethic
Must be authorized to work in the United States
Physical Requirements: The employee must regularly lift and/or move between 25-75 pounds. While performing the duties of this job the employee is regularly required to stand walk bend sit see use hands and fingers to type on keyboard and handle material reach with hands and arms and talk and hear. Additionally:
The worker is regularly subject to inside and outside environmental conditions
The worker is regularly subject to one or more of the following atmospheric conditions that affect the respiratory system of the skin: Fumes odors dusts mists gases and/or poor ventilation.
The worker is occasionally subject to extreme cold: Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity.
The worker is occasionally subject to extreme heat: Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity.
The worker is occasionally subject to one or more hazards including moving vehicles heavy objects overhead and exposure to chemicals.
The worker is occasionally subject to air and/or skin exposure to oils and other cutting fluids. The worker is occasionally required to wear a respirator.
Contents Restoration Technician â Team Lead
