Supervising Clerk I
Supervising Clerk I
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Job Description
Introduction
THIS IS ANEW ASSEMBLED EXAMINATION.The eligible list resulting from this examination will cancel anyexisting list and may last approximately one year but can be extended. Theapplication and supplemental questionnaire must be in the possession of theHuman Resource Services Department by 5:00 p.m. on the Last Day forFiling.
SupplementalQuestionnaire:Aproperly completed Supplemental Questionnaire must be submitted with eachapplication. Failure to submit the Application or Supplemental Questionnairewill result in disqualification.
Applicationsand Supplemental Questionnaires will only be accepted on-line.
DESCRIPTION
The Position
The Supervising Clerk specification describes three levelsof supervisory clerical classes and identifies the range of responsibility andthe type of assignment which distinguishes each level within the series. Thebasic function of positions in the Supervising Clerk series is to plan assignevaluate and supervise the work and operations of a clerical staff consistingof at least two or more full time subordinate employees; to provide trainingand instruction and make decisions on difficult or sensitive clerical problems;and to accomplish all related procedural and clerical duties andresponsibilities in their assigned areas through subordinate employees; and todo related duties as required.
Supervising Clerk I is the first level in the supervisoryclerical class series; positions in this class supervise a staff of fewer thanthe equivalent of 10 full time subordinates. Positions allocated to this levelmust meet one of the following minimum standards:
1. Directing the work of and using independent judgment inthe evaluation of the performance of the equivalent of three or more full timesubordinates or
2. Directing the work of and using independent judgment inthe evaluation of the performance of the equivalent of two or more full timesubordinates when the work site is geographically remote from the next higherlevel of supervision or
3. When the positions immediate supervisor is locatedwithin close proximity to the positions work site incumbent is delegatedauthority to hire discipline recommend on discharge and resolve grievancesof the equivalent of two or more full time subordinates.
For more information about the job classification visit:Supervising Clerk I (#1138)
THE VACANCIES
We are currently recruiting to establish a countywideeligible list that will be used by any County department or agency needing tofill a vacancy in this classification. There areimmediate vacanciesinthe Alameda County HealthProbation DepartmentandSocial ServicesAgency.
THE IDEAL CANDIDATE
In addition to meeting the announcedminimumqualifications below the ideal candidate will also possess the followingattributes:
- Exceptional communication skills both written and oral and the ability to communicate effectively with diverse audiences and in a variety of contexts;
- Effective strategies and methods to train staff;
- Excellent interpersonal skills;
- Lead by example;
- Establishing work priorities and the ability to adjust as needed;
- Foster team cohesiveness;
- Proficiency in Microsoft Suite such as Word Excel PowerPoint and Outlook and inter/intranet; and
- Good independent judgement and problem solving skills and abilities.
MINIMUM QUALIFICATIONS
The equivalent of one year of full-time experience in the class of Lead Clerk or in an equivalent or higher level class in the Alameda County classified service. (Non-classified includes District Attorneys Office Hospital Authority and the Consolidated Courts.).
Completion of the Alameda County Management Academy Management & Supervision Certificate Program may substitute for six (6) months of the required qualifying experience.
The equivalent of one year of full-time clerical experience in a lead or supervisory capacity equivalent to the Countys class of Lead Clerk.
NOTE: The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination.
KNOWLEDGE AND SKILLS
Knowledge of:
County policies and procedures.
Modern office organization practices and equipment.
Business correspondence and record keeping systems.
Principles of modern office management.
Training methods and techniques.
Appropriate English grammar vocabulary spelling and punctuation.
Word processing programs.
Information systems and computers.
Abilities:
Written communication.
Oral communication.
Decision making.
Leadership.
Planning and organization.
Management control.
Budget analysis.
Interpersonal sensitivity.
Flexibility.
Adaptation to stress.
Use various data bases.
Understand implement and train staff on County policies and procedures.
Alternate Range Criteria
l. Supervisors of clerical units the majority of whose subordinates are in a class having a salary range equal to or below that of the class of Clerk II do not receive the alternate range.
2. Supervisors of clerical units the majority of whose subordinates are in classes having a salary range above that of the class of Clerk II are eligible for assignment to the higher applicable salary step and shall be entitled to additional compensation.
NOTE: In positions where such persons meet the alternate range criteria as defined in the class specification (#2) additional compensation may be provided for pursuant to provisions of the Alameda County Salary Ordinance.
RECRUITMENT AND SELECTION PLAN
Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.
The following dates aretentativeand subject to change based on the needs of the Agency.
TENTATIVE SELECTION PLAN
Deadline for Filing:
Wednesday September 10 2025 at 5:00 PM
Review of Applications for Minimum Qualifications:
*Friday September 19 2025
Written Exam
week of October 6 2025
Virtual Oral Examination:
week of October 27 2025
WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN.
Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA) Federal Americans with Disabilities Act (ADA) Alameda Countys Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable order to qualify for a reasonable accommodation applicants must have a disability/medical condition pursuant to the ADA FEHA and applicable statutes.
For more information regarding our Reasonable Accommodation procedures please visit our websiteReasonable Accommodation HRS.
BENEFITS
The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*:
For your Health & Well-Being
- Medical HMO & PPO Plans
- Dental HMO & PPO Plans
- Vision or Vision Reimbursement
- Share the Savings
- Basic Life Insurance
- Supplemental Life Insurance (with optional dependent coverage for eligible employees)
- Accidental Death and Dismemberment Insurance
- County Allowance Credit
- Flexible Spending Accounts - Health FSA Dependent Care and Adoption Assistance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Voluntary Benefits - Accident Insurance Critical Illness Long-Term Care Hospital Indemnity and Legal Services
- Employee Assistance Program
For your Financial Future
- Retirement Plan - (Defined Benefit Pension Plan)
- Deferred Compensation Plan (457 Plan or Roth Plan)
For your Work/Life Balance
- 12 paid holidays
- Floating Holidays
- Vacation and sick leave accrual
- Vacation purchase program
- Management Paid Leave**
- Catastrophic Sick Leave
- Pet Insurance
- Commuter Benefits Program
- Guaranteed Ride Home
- Employee Wellness Program (e.g. At Work Fitness Incentive Based Programs Gym Membership Discounts)
- Employee Discount Program (e.g. theme parks cell phone etc.)
- Child Care Resources
- 1stUnited Services Credit Union
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change.
** Non-exempt management employees are entitled to up to three (3) days of management paid leave. Exempt management employees are entitled to up to eight (8) days of management paid leave.
Conclusion
All notices related to County recruitments for which youhave applied will be sent/delivered via email. Please add @ and as acceptedaddresses to any email blocking or spam filtering program you may use. If youdo not do this your email blocking or spam filtering program may block receiptof the notices regarding your application for recruitments. You are alsostrongly advised to regularly log into your County of Alameda online applicationaccount to check for notices that may have been sent to you. All email noticesthat will be sent to you will also be kept in your personal online applicationaccount. You will be able to view all of your notices in your onlineapplication account by clicking on the My applications button onthe Current Job Openings page.
Please take the steps recommended above to ensure you donot miss any notices about a recruitment for which you have applied. The Countyof Alameda is not responsible for notices that are not read received oraccessed by any applicant for a County recruitment.
NOTE: All notices are generated through an automated emailnotification system. Replies to the email boxes are routed to unmonitored mailboxes. If youhave questions please go to our website at You may alsocontact the Human Resources Analyst listed on the job announcement for therecruitment for which you have applied.
Ione Bell Human ResourcesAnalyst
Human ResourceServices County of Alameda
All Alameda County employees are designated DisasterService Workers through state and local with the County requires the affirmation of a loyalty oath tothis effect. Employees are required to report to work as ordered in the eventof an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
Alameda County has a diverse workforce that isrepresentative of the communities we serve and is proud to be an equalopportunity employer. All aspects of employment are based on merit competenceperformance and business need. Alameda County does not discriminate inemployment on the basis of race color religion sex (including pregnancy andgender identity) national origin political affiliation sexual orientationmarital status disability genetic information age membership in an employeeorganization retaliation parental status military service or othernon-merit factors protected under federal state and local law. Alameda Countycelebrates diversity and is committed to creating an inclusive and welcomingworkplace environment.
Employment Type
Full-Time
