At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the worlds top brands offering comprehensive engineering manufacturing and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
JOB SUMMARY
The Debug Trainer is responsible for providing technical training and frontline support to debug technicians working on high-performance Rack & Server Product. This role focuses on enhancing technician competency in Linux-based diagnostics server-level failure analysis and hardware/software interaction. The trainer ensures consistent application of debug standards and supports continuous upskilling during the assigned shift.
Shift: 403
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Deliver structured on-the-floor training for server debug technicians emphasizing Linux command-line diagnostics and system log analysis.
- Provide guidance on server board-level fault isolation PCIe link issues BMC/SMBus diagnostics BIOS/firmware validation and network troubleshooting.
- Lead the shift-level certification process and track technician performance and SOP compliance.
- Support first-time-fix improvements by coaching technicians on root cause isolation techniques.
- Monitor debug accuracy repeat failure rates and escalate recurring or complex issues to engineering.
- Ensure that debug tools are being trained and used.
- Validate technicians understanding of procedures involving Rack Test during server bring-up and recovery.
- Collaborate with the Debug Engineering team for NPI training.
- Teach accurate debug indictment WIP handling and system updates within shopfloor system and debug tracking tools.
- Troubleshoot and resolve issues in high-complexity or high-priority units as well as other systems requiring attention.
- Comply and follow all procedures within the company security policy.
- May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
- Proficient in Linux environments (Red Hat/CentOS/Ubuntu); command-line usage essential.
- Strong knowledge of server architecture: CPU DIMMs PCIe lanes NICs GPUs BMC BIOS.
- Familiarity with PXE TFTP kernel pstore ramdisk and system recovery mechanisms.
- Experience in shopfloor system Test UI Linux command and failure classification.
- Excellent communication and coaching skills.
- Strong problem-solving mindset and ability to train others on structured debug approaches (e.g. 5-Why Fishbone).
EDUCATION & EXPERIENCE REQUIREMENTS
- Associate degree
- 3 years of experience as a debug technician.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to walk and to lift and carry PCs and test equipment weighing up to 50 lbs. Specific vision abilities required by this job include close vision and use of computer monitor screens a great deal of time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Individuals primary workstation is located on the manufacturing floor. The noise level in this environment ranges from low to moderate. Required PPE for the manufacturing area includes composite toed shoes hearing protection protective eyewear and an ESD vest. The manufacturing floor is modernized climate-controlled and well-lit.
COMPANY BENEFITS
- Medical Dental Prescription Drug and Vision Insurance with HRA and HSA options
- 401K matching
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life AD&D and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number birth certificate financial institution drivers license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft contact the Federal Bureau of Investigations internet crime hotline () the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
#whereyoubelong
#AWorldofPossibilities
#EarlyCareer