Project Manager, Solutions Engineering
Project Manager, Solutions Engineering
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Job Description
About the Role
The Solutions Engineering team at Posit partners closely with our customersespecially their IT and SysAdmin groupsto ensure they get the most value from our professional products. We serve as proactive technical advisors helping customers evaluate configure and deploy our tools effectively. Whether resolving issues planning for future changes or navigating complex environments we work side by side with our customers to remove barriers and support their success.
As a Project Manager on this team youll play a vital role in driving the success of our customer engagements. Youll provide structure clarity and coordination across a portfolio of complex IT projectsensuring alignment between customers engineers and internal stakeholders throughout every phase of the project lifecycle. From initial planning to successful delivery youll ensure we stay on track meet deadlines and deliver value.
What Youll Do
Project Leadership & Execution
Own a portfolio of 15-20 concurrent enterprise IT projects ranging from implementations to migrations architectural changes and adoption of new use cases.
Drive end-to-end project planning and execution including documenting scope milestones roles risks and dependencies.
Monitor and adjust project scope and timelines to accommodate changes and mitigate risk.
Manage and resolve risks identifying issues early and collaborating with internal and external stakeholders to remove blockers.
Interpret project-related contractual obligations and ensure compliance throughout delivery.
Communication & Stakeholder Management
Act as the primary point of contact for all project communications updates and escalations.
Coordinate and facilitate meetings scheduling and leading internal and customer-facing sessions that promote engagement and accountability.
Drive alignment across Sales Customer Success Engineering and Leadership to deliver cohesive successful outcomes.
Support customer satisfaction and long-term retention through thoughtful delivery and relationship managementbuilding referenceable accounts.
Escalate issues to management and surface insights that inform process improvements or resource planning.
Process & Documentation
Maintain clear current and accessible project documentation across systems such as Salesforce and project management tools.
Identify and share best practices that improve project delivery consistency and efficiency across the team.
Create repeatable processes and tools that make project management scalable as the team and customer base grow.
Improve internal collaboration by clarifying roles handoffs and shared responsibilities across departments.
What Youll Bring
Experience managing complex multi-stakeholder projects in enterprise IT environments.
Proven ability to develop and implement project plans aligned to organizational and customer goals.
Outstanding communication and interpersonal skills with the ability to influence and drive consensus.
A strong track record of delivering projects on time within scope and within budget.
Comfort managing and documenting project activity using systems like Salesforce Jira or similar tools.
A commitment to excellence ownership and continuous improvement.
Your First Year at Posit
Within 1 month youll...
Learn about Posit and the business goals customers aim to achieve with our products.
Meet with members of the Solutions Engineering Customer Success and Sales team.
Learn existing project management processes and tooling.
Within 3 months youll...
Be engaged in a handful of customer engagements defining scope and documenting the plan for success.
Start collaborating with a solutions engineer to understand and document processes for common project types.
Within 12 months youll...
Have managed more than a dozen projects with customers from start to finish improving on customer satisfaction and project duration.
Create multiple reusable project templates for common project structures.
Regularly share feedback to product teams and leadership at Posit on how to make the customer experience better.
Posit offerscompetitive compensation with extensive human-first people-focused benefits to prioritize your personal and financial well-being. Individual pay decisions are based on a number of factors including qualifications for the role experience level and skillset. This hiring range reflects base salary and assumes that the job will be performed in the United States.
Working at Posit:
- We welcome all talented colleagues and are committed to a culture that represents diversity in all its forms.
- We prioritize giving ourselves focus time to get deep work done. We minimize meetings and attempt to operate asynchronously.
- We are a learning organization and take mentorship and career growth seriously. We hope to learn from you and we anticipate that you will also deepen your skills influence and leadership as a result of working at Posit.
- We operate under a unique sustainable business model: We have over 50% of our engineering dedicated to creating free and open source software. We are profitable and we plan to be around decades from now.
- Posit is a Public Benefit Corporation (PBC) and a Certified B Corporation which means our open-source mission is codified into our charter. As a result our corporate decisions balance the communitys interests customers employees and shareholders. Hear more about why we think this matters here.
Notable:
We offer competitive compensation with extensive human-first people-focused benefits to prioritize your personal and financial well-being. These benefits apply to full-time positions only.
- 100% of medical dental and vision insurance premiums are covered for employees and their families! Fertility and gender-affirming healthcare is included in all of our plans.
- Supplemental mental health and wellness benefits are available via Ginger even if you dont opt in to our insurance plans including Ginger for teen family members.
- Posits gender-neutral paid parental leave policy covers all new parents including foster and adoptive parents.
- All full-time employees are eligible for 401k enrollment starting on day one.
- After six months of employment Posit provides a substantial yearly match to employee 401K contributions.
- An annual profit-sharing bonus for employees recognizes our teams contributions to company performance across the year.
- We are a 100% distributed team. You are also welcome to come into our Boston office.
- We offer a $400 monthly reimbursement for coworking space rental if you prefer to work away from home.
- Our Lifestyle Savings Account offers an initial deposit of $1800 and then an additional quarterly stipend of $375 to cover the costs of professional development wellness financial health charitable giving and remote work support.
- We provide a flexible environment with a generous vacation policy that encourages a minimum of four weeks PTO per year plus 13 paid company holidays.
Are you excited about this role but not sure if your experience aligns with every qualification in the job description Thats okay. We know multiple perspectives are essential for a thriving organization and wed still love to hear from you!
Posit is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds cultures genders experiences abilities and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race color national origin religion sexual orientation gender gender identity age physical disability or length of time spent unemployed.
Posit Software PBC participates in the federal E-Verify program which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
#LI-REMOTE
Required Experience:
IC
Employment Type
Contract
