Regional Health Care Scheduler - South Central
Regional Health Care Scheduler - South Central
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$ 50633 - 88607
1 Vacancy
Job Description
Description of Work
- This is an Internal Posting open ONLY for current employees of the NC Department of Adult Correction and eligible RIF Candidates from NC State Government.
The Regional Health Care Scheduling Coordinator will provide oversight and coordination of health care appointment scheduling across the assigned region ensuring efficient use of resources by minimizing unnecessary travel and redirecting services when appropriate. This position collaborates with facility and transportation staff to streamline bulk scheduling evaluates specialty care needs and makes recommendations to health care leadership. The role also includes tracking and analyzing data in OPUS and HERO systems maintaining databases generating monthly performance reports and resolving documentation issues that may delay vendor addition the Regional Health Care Scheduling Coordinator coordinates orientation for new Medical Records staff provides ongoing education and training across the region and plans and leads quarterly regional meetings to support effective communication and performance improvement.
**This is a full-time position (40 hours per week) withState Benefits. **Applicants must pass a background check to be eligible for this job.**
Note to Current State Employees:State employees are encouraged to apply for positions of interest even if the salary grade is the same as or lower than their current position. If selected for this position a new salary will be recalculated taking into consideration the quantity of relevant education and experience funding availability and internal equity. Based upon these factors a pay increase MAY result.
Knowledge Skills and Abilities / Competencies
Effective July 1 2025 candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge skills and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.
Management Preferences:
- Fluent in OPUS UR HERO and Telehealth Scheduling.
- Strong organizational and communication skills.
- Ability to analyze data and make informed decisions.
- Prior experience inhealthcare scheduling preferred.
- Willingness to work collaboratively in a team environment.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See for details.
Bachelor s degree from an appropriately accredited institution and three (3) years of experience in the program related to the area of assignment; or an equivalent combination of education and experience.Supplemental and Contact Information
Come Join Us To Make A Difference
Department of Adult Correction is one of the largest state agencies with more than 19000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention protection and preparation as well as the care custody and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody healthcare and facility operations staff as well as the division of Community Supervision. Other divisions include Administration Compliance & Accreditation Comprehensive Health Services Internal Affairs & Intelligence Operations Post-Release Supervision & Parole Commission and Rehabilitation & Reentry.
The Division of Comprehensive Health Services is dedicated to providing evidence-based compassionate and constitutionally consistent medical care to all offenders in custody. Their goal is to ensure that all offenders receive full-spectrum medical care from the time of entry until their release.
The team of physicians nurses behavioral health services dental services psychiatric services pharmacy services and licensed healthcare administration services work together to provide emergent acute routine and chronic health care as well as preventive medicine at all prison facilities. They also coordinate with specialists and other clinical consultants outside of prisons throughout the state to ensure comprehensive health and well-being towards a safe transition from prison improving public health and decreasing recidivism.
The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer that embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked education with the date graduated all work experience and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to the education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
- Applicants seeking Veterans Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions they must attach either a DD256 or NGB 22.
- If applicants earned college credit hours but did not complete a degree program they must attach an unofficial transcript to each application to receive credit for this education.
- If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.
- The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the National Standards to Prevent Detect and Respond to Prison Rape. Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions(Download PDF reader)(Download PDF reader).
Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account and click Application Status. If you are selected for an interview you will be contacted by management. If you are no longer under consideration you will receive an email notification.
For technical issues with your application please call the Applicant Support Help Line at . If there are any questions about this posting other than your application status please contact Monique Cowan at .
Employment Type
Full-Time
