drjobs Infrastructure Architect

Infrastructure Architect

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1 Vacancy
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Job Location drjobs

Naperville, IL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Position: Infrastructure Architect

Duration: 6 Month Contract to Hire

Location: Naperville IL (Hybrid 3 days onsite/2 days remotely)

Role Overview:

We are seeking a highly skilled and proactive Infrastructure Architect to lead incident management and technical problem-solving efforts across our enterprise systems. This role requires a hands-on leader with deep technical expertise strong communication skills and the ability to operate under pressure in a fast-paced production environment.

Key Responsibilities:

  • Incident Management & Resolution
    • Lead and coordinate high-severity incident response and root cause analysis.
    • Facilitate technical war rooms and drive resolution across cross-functional teams.
    • Provide clear timely updates to stakeholders and leadership during outages or critical issues.
  • Technical Leadership
    • Guide troubleshooting sessions involving AWS Cloud Salesforce databases and networking infrastructure.
    • Analyze complex infrastructure issues and propose creative actionable solutions.
    • Collaborate with vendors to evaluate options and recommend the best course of action.
  • Infrastructure & Cloud Expertise
    • Design and support scalable secure and resilient cloud infrastructure (primarily AWS).
    • Understand and troubleshoot across systems including:
      • AWS Cloud Services (Must have it)
      • Azure Cloud Service (Preferred)
      • Snowflake Cloud (nice to have)
      • Salesforce platform (Preferred)
      • Relational and NoSQL Databases
      • Datadog monitoring and observability tools
      • Cisco networking (switches routing connectivity)
  • Operational Excellence
    • Bring strong production support experience including after-hours availability when needed.
    • Monitor system health and performance and proactively address potential issues.
    • Maintain and improve incident response playbooks and escalation procedures.
  • Communication & Leadership
    • Communicate effectively with technical and non-technical stakeholders.
    • Provide leadership in planning prioritizing and executing infrastructure initiatives.
    • Mentor junior engineers and foster a culture of accountability and continuous improvement.

Required Qualifications:

  • 10 years of experience in IT infrastructure cloud operations or related roles.
  • Proven experience leading incident response and technical troubleshooting.
  • Strong hands-on knowledge of:
    • AWS (EC2 VPC S3 CloudWatch etc.)
    • Salesforce administration and integration
    • Databases (SQL NoSQL)
    • Datadog or similar observability platforms
    • Cisco networking (switches VLANs routing)
  • Familiarity with programming/scripting (Python Bash etc.) and infrastructure-as-code tools.
  • Excellent analytical problem-solving and decision-making skills.
  • Strong leadership and stakeholder management capabilities.
  • Willingness to work extended hours during critical incidents.

Preferred Qualifications:

  • Experience working in a hybrid cloud environment.
  • Exposure to DevOps practices and CI/CD pipelines.
  • Prior experience in a consulting or vendor-facing role.

Employment Type

Full-time

Company Industry

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