Implementation Consultant

As a Implementation Consultant you will play a critical role in both the successful onboarding of enterprise clients and the delivery of actionable data insights. This role blends software implementation project coordination and advanced reporting giving you a front-row seat to shaping client success and driving strategic decision-making through data.

Youll work across departments and directly with clients to configure systems deliver training and build custom analytics using our Momentus Elite Insights reporting tool built on DevExpress. Youll bring strong communication skills technical know-how and a passion for problem-solving to every engagement whether its launching a new CRM/ERP system or designing a dashboard that drives business value.

Key Responsibilities

Implementation:

• Manage full-cycle CRM/ERP software implementation projects for client organizations ranging from 5 to 500 users.
• Partner closely with Project Managers Principal Consultants and Technical Services to execute configurations and support client onboarding through best-practice methodologies.
• Conduct discovery sessions to gather business needs document requirements and translate into platform solutions.
• Lead stakeholder and end-user training sessions for both configuration and adoption.
• Support project management tasks: creating agendas tracking tasks managing expectations escalating risks and ensuring delivery stays within scope budget and timeline.

Data Insights & Reporting

• Analyze client data needs to create custom reports visualizations and dashboards using DevExpress and other reporting tools (e.g. Crystal Reports Tableau Excel).
• Deliver data-driven recommendations and KPI insights to stakeholders via Zoom consultations and email communications.
• Support Zendesk-based ticketing system for insights/reporting requests and troubleshooting.
• Develop SQL-based queries and data models that align with client KPIs and reporting goals.
• Assist in internal training sessions to upskill colleagues on analytics tools and best practices.

Qualifications :

Required Skills and Experience

• Minimum 2 years of experience in software implementation or consulting in an enterprise SaaS environment.
• Proven experience with reporting tools such as DevExpress Crystal Reports MS Access MySQL Tableau Excel or similar.
• Solid understanding of relational databases and data visualization concepts.
• Strong proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook).
• Excellent phone email and Zoom communication skills for both client and internal interactions.
• Experience with HTML and templating languages like Handlebars or Mustache is a strong plus.
• Bachelors degree required; relevant certifications or technical training preferred.
• Experience using Mavenlink (Kantata) or Momentus Software a plus.
• Industry experience in venues events or exhibitions preferred but not required.
• Willingness and availability to travel up to 40% for client on-site meetings.

What Makes You a Great Fit

• Youre energized by SQL data analysis and building beautiful reports with a sharp eye for detail and design.
• You take pride in creating clean professional client-ready documents and dashboards.
• You thrive in fast-paced ever-changing environments and know how to manage your time independently.
• Youre naturally curious and tech-savvy but also empathetic and patient with less technical users.
• You believe in clear transparent communication keeping everyone aligned and informed.
• Youre a team player who values collaboration camaraderie and shared wins.
• You are solution-focused adaptable and always looking for ways to improve processes and outcomes.
• You love diving into complex challenges and delivering results that matter for clients.

Additional Information :

  Paid Time Off: Take 26 days to rest and recharge not including local company holidays.

Enjoy Access to NPS. Weve got your financial future covered. 

Private Health Insurance: Gain peace of mind with comprehensive private insurance coverage.

Flexible Career: We believe in work that works for you. Get the job done where you work best. Its about winning at life by loving your job.

Teammate Recognition Rewards and Swag: Celebrate milestones and enjoy the largest reward network ever.

Two tickets valued up to attend events hosted by our valued customers fostering strong relationships and industry connections.

CEO Impact Award: Recognizing our employees dedication to our values with a custom pair of shoes as a token of appreciation for their commitment.

Your Voice Matters: We believe in open communication and support your growth through annual reviews department meetings and personal 1-on-1s. We value your input and are committed to creating a feedback-rich culture where your ideas and contributions are celebrated. 

Tailored Onboarding for You: From day one we provide individualized onboarding for every new member of our team. We recognize that everyone is unique and were here to ensure your transition into our company is seamless and tailored to your needs. 

Personal Growth Matters: Were passionate about your growth! We offer both internal and external development opportunities ensuring you have the tools and resources to climb the ladder of success. Your journey with us is not just a job; its a path to continuous improvement and achievement.

Accessibility & Work Environment

Momentus Technologies is committed to fostering an inclusive and accessible work environment. If you require any accommodations during the recruitment process or in your role please let us know. We are happy to support your needs.

This role is primarily computer-based and may involve extended screen time frequent communication through digital channels and working in a remote or office environment. Were committed to supporting flexibility and well-being across all regions.

Remote Work :

Yes

Employment Type :

Full-time