Member Services Associate
Member Services Associate
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following.
- Greet and serve members and guests
- Greet members (by name) and visitors in a positive and professionalmanner as a representative of the YMCA; ensures the security of thefacility enforcing policy regarding visitors
- Handle and solve member concerns
- Answer the telephone in a prompt courteous manner three ring ruleapplies
- No one left on hold for more than 30 seconds without personalcontact
- Provide all needed information on phone messages taken and givecorrect information to callers
- Member sign-up and program registration all done correctly and in atimely manner
- Enter receipt information correctly for membership and programs
- Be accountable for all money collected during your shift. Money andreceipt total should match
- Perform routine filing and copying as needed
- Maintain clean and professional appearance for self and facility. Wearstaff shirt. Wear nametag. (shorts and skirts of moderate length no bluejeans)
- Understand and be able to apply emergency procedures
- Prepare fields for games practices and other activities going on at thefacility.
- Referee our U4/U6 soccer programs when needed.
- Work concessions during programs and events.
- Must be available for Events/Tournaments held at the Soccer Complex.
- Opens and closes center as necessary. Ensures that building isempty and secured when closing at night.
- Must be able to work flexible hours including some weekends.
- High school diploma or equivalent minimum degree pursuit/currently employedin service industry preferred
- Effective verbal communication skills required
- Basicknowledge and use of computers
- High degree of accuracy with providedinformation
- Multi-task oriented
- CPR First Aid AED or within 30 days
- YMCA Safety Trainings
Required Experience:
IC
Employment Type
Full Time
