Systems Administrator III
Systems Administrator III
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Job Description
Who We Are
Headquartered in New York City Take-Two Interactive Software Inc. is a leading developer publisher and marketer of interactive entertainment for consumers around the globe. The Company develops and publishes products principally through Rockstar Games 2K Private Division and Zynga. Our products are currently designed for console gaming systems PC and Mobile including smartphones and tablets and are delivered through physical retail digital download online platforms and cloud streaming services. The Companys common stock is publicly traded on NASDAQ under the symbol TTWO.
While our offices (physical and virtual) are casual and inviting we are deeply committed to our core tenets of creativity innovation and efficiency and individual and team development opportunities. Our industry and business are continually evolving and fast-paced providing numerous opportunities to learn and hone your skills. We work hard but we also like to have fun and believe that we provide a great place to come to work each day to pursue your passions.
The Challenge
Take-Two Interactive is seeking an outstanding Systems Administrator III to provide on-site and remote technical support for our Irvine CA and international based offices.
This is a hands-on role requiring a deep level of technical insight and ability that will work closely with a variety of technology teams allowing for fluid bi-directional teamwork and encouraging the development of new insights and solutions. This involves being involved in the entire stack of IT related initiatives and the unique business needs of Take-Two Interactive.
The ideal candidate will be a well-rounded IT professional and a key member of our Global Support team with strong hardware and software troubleshooting skills as well as in-depth knowledge of Windows OS Office 365 Networking and application deployment procedures via SCCM AirWatch and/or Jamf. Additionally having a high motivation for looking at areas of opportunity for improving processes through automation and helping the team decrease repeatable incidents is also highly valuable.
What Youll Take On
- Serves as second and third line support while assisting with first line responsibilities to employees globally
- Documenting resolution steps within IT tickets and where applicable updating ITs documentation: This includes supporting all hardware and software requests and problems raised
- Assists in the installation implementation and upgrades of internal systems and software.
- Maintain all IT end-user equipment hardware software and supplies.
- Troubleshoots maintains and monitors internal hardware software printers.
- Provide support to remote workers and vendors.
- Excellent communication skills both written and verbal with the ability to communicate at all levels and the ability to carry out tasks independently in non-standardized (ever-changing) work situations
- Participates in IT projects and owns projects pertaining to the technologies supported by IT Operations/Support.
- ITIL best practices
- Ability to work independently and respond promptly is vital sometimes including after hours and on weekends. Reachable by mobile in the event of an emergency.
- Some local travel may be required.
What You Bring
- 3-7 years experience with the Windows 10 MacOS Microsoft Office 365 Active Directory and Exchange TCP/IP based networks (including DHCP DNS etc.) installation and maintenance of workstations and infrastructure hardware
- Advanced knowledge of both PC and Mac hardware
- Advanced knowledge of both Windows 10 MacOS Windows Server
- Advanced knowledge of AD administration DHCP DNS SCCM Imaging Intune
- Advanced knowledge of JAMF imaging technologies
- Advanced knowledge of Microsoft 365 and GSuite / Google Workspace.
- Advanced knowledge of SSO and Okta
- Advanced knowledge of networking and server administration
- Advanced knowledge of Mobile support: iOS and Android
- ServiceNow or equivalent helpdesk ticket system experience
- Superb communication team skills and proactive communicator with customer service demeanor and focus on delivering excellent end-user experience.
- Attention to detail and high degree of accuracy in recording and reporting
- Ability to communicate effectively with end users to successfully resolve queries and problems and translate technical information and jargon for a non-technical audience
- A real passion for video games and the industry!
Great to Have:
MCSE MCDST ITIL Network A certifications preferred
What We Offer You
- Great Company Culture. Ranked as one of the most creative and innovative places to work creativity innovation efficiency diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
- Growth: As a global entertainment company we pride ourselves on creating environments where employees are encouraged to be themselves inquisitive collaborative and to grow within and around the company.
- Work Hard Play Hard. Our employees bond blow-off steam and flex some creative muscles through corporate boot camp classes company parties game release events monthly socials and team challenges.
- Benefits. Medical (HSA & FSA) dental vision 401(k) with company match employee stock purchase plan commuter benefits in-house wellness program broad learning & development opportunities a charitable giving platform with company match and more!
The pay range for this position in California at the start of employment is expected to be between $90000 - $130000 per year. However base pay offered is based on market location and may vary further depending on individualized factors for job candidates such as job-related knowledge skills experience and other objective business considerations. Subject to those same considerations the total compensation package for this position may also include other elements including a bonus and/or equity awards in addition to a full range of medical financial and/or other benefits. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired employee will be in an at-will position and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time including for reasons related to individual performance company or individual department/team performance and market factors.
As an equal opportunity employer Take-Two Interactive Software Inc. (Take-Two) is committed to fostering and celebrating the diverse thoughts cultures and backgrounds of its talent partners and communities throughout its organization. Consistent with this commitment Take-Two does not discriminate or retaliate against any employee or job applicant because of their race color religion sex (including pregnancy sexual orientation and gender identity) national origin age disability and genetic information (including family medical history) or on the basis of any other trait protected by applicable law. If you need to report a concern or have questions regarding Take-Twos equal opportunity commitment please contact
Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram WhatsApp or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Twos in-house recruitment team will only contact individuals through their official Company email addresses (i.e. via a email domain). If you need to report an issue or otherwise have questions please contact
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
