Fixed Term Contract -Student RoleâGraduate Support Assistant âCareers Networkâ Grade 2â 106191
Fixed Term Contract -Student RoleâGraduate Support Assistant âCareers Networkâ Grade 2â 106191
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1 Vacancy
Job Description
Position Details:
School or Department: Careers Network
Location: University of Birmingham Edgbaston Birmingham UK
Grade/Band: Grade 2
Hourly rate: 13.06 per hour plus holiday entitlement
Casual contract from:15/09/2025 30/06/2026
Advert closing date:04/09/2025 23:55pm
Number of positions available: 4
Please note that this vacancy may be taken down early depending on the number of applications received. We advise you to submit your application promptly.
Our offer to you
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years andweare equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond support them to succeed and celebrate their success.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas innovation and warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we areand how we work.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus including main bus routes and a train station on campus we have a state-of-the-art sports centre with pool shopsplaces to eat and drinkour own art gallery museum and botanical gardens.
Find out more about thebenefits of working for the Universityof Birmingham
Background
Careers Network is looking to recruit 4 Graduate Support Assistants who are committed to supporting 2025 graduates in accessing appropriate employability services in order to improve their graduate outcome. The Graduate Support Assistants will be working as part of the Graduate Transitions Team.
The team will support the institutional initiative of providing enhanced support to 2025 graduates who will have experienced a more challenging final year and / or have experienced a difficult start to entering the graduate labour market.
This role would suit University of Birmingham final year / Masters students passionate about helping former students who are facing challenges in employment and getting started on the career ladder. You will be reliable approachable and have an excellent telephone manner and a strong customer service approach. You will undertake research using social media and the internet make supportive exploratory phone calls to graduates and record information and data.
Working pattern: 12 hours per week including some evenings and weekends at various times.
Role Summary
The Graduate Support Assistants will form the Graduate Success Project Team working under the Graduate & Student Employability Manager. The project comprises of an organized communication campaign to cohorts of 2025 graduates to assess how they are getting on with their employability journey and signposting accordingly.
Main Duties
- Undertake research online using social media platforms to identify the status and main activity of graduates
- Conduct telephone calls with recent graduates in a professional and personable manner at various times in the day including evenings and weekends
- Collect and record information in a way that meets specific data quality criteria operational requirements and GDPR
- Attend planning and review meetings and contribute to projects undertaken by the Graduate Projects team
To carry out any other duties that is within the scope of the job description.
Person Specification
- A University of Birmingham current final year undergraduate / postgraduate student
- A positive and enthusiastic attitude with a willingness to work with a wide range of people
- The ability to work confidently and independently whilst also being able to work well as part of a team
- The ability to work under pressure
- A positive friendly supportive attitude and an excellent telephone manner
- Excellent spoken and written English
- Experience of using social media platforms e.g. LinkedIn
- Ability to record data quickly and accurately and experience of using spreadsheets
- Research ability and attention to detail
- Ability to work flexibly including weekend and evenings
- It is not necessary but would be beneficial if you are a Mandarin speaker.
For any informal queries please contact Saba Javed
View our staff values and behaviourshere
Valuing excellence sustaining investment
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.
The University of Birmingham restricts all students to working up to 20 hours per week during term time. If your application is successful and your course does not follow the usual academic term timetable (e.g. PGT PGR or PhD student) you and your supervisor must formally agree vacation periods if this role exceeds 20 hours per addition to this please be aware if you are an International student you will be required to apply to the Registry for the appropriate Authorised Absence.
You are only eligible to apply to this role if you are a current University of Birmingham student. If you are not a University of Birmingham student your application will not be considered.
To work you will need to carry out a right to work check.These checks will need to be completed prior to work commencing.
Employment Type
Part-Time
