Client Relations Executive
Client Relations Executive
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Job Description
Job Description:
1. Communicates with clients during customer service issues by investigating root cause providing regular updates on status of issue and following through to resolution.
2. Maintain Client information on companys platform on time; Collaborates with IT team to reporting platforms issues / challenges and understand the system enhancements.
3. Keep a good relationship with clients Executes ongoing maintenance of setting up and reactivating closed accounts for the sales teams within the database.
4. Making Client annual or quarterly report after distribution and explain the reports to clients.
5. Examines current CR processes to identify and implement new opportunities for enhancement improve expediency enhance overall client satisfaction.
Requirements :
1. Bachelors degree (or above) ;Minimum 3 years of experience
2. Advanced oral and written in English
3. Solid time management attention to detail and organization skills. Adaptable and flexible with an ability to respond to changing work priorities pressures and demands.
Employment Type
Full Time
