About Coupe Health

Healthcare today is complicated and confusing. Coupe Health changes that. Coupe delivers a different healthcare experience one that is streamlined and simplified saving our members time and money. At Coupe we are passionate about transforming healthcare. Come join our team.

The Impact You Will Have

Coupe Health is hiring a Scrum Master in Eagan MN. This role plays a vital part in helping the team stay organized aligned and focused on delivering value. Youll work closely with cross-functional partners to ensure work flows smoothly processes are followed and communication is clear across the board. The Scrum Master will help push for continuous improvement focusing in on four key areas: Organizational Effectiveness (Engaged Teams) Customer Value (Building the right things) Quality (Working Product) and Team Effectiveness (Deliver Predictably). This position will work with multiple teams to help teams identify scope to achieve delivery on key the role the position will help identify and mange impediments while focusing on Agile best practices. Furthermore this role will be responsible for helping launch new products or services for their designated product area assist with large-scale application development migration to new business applications outsourcing of business or system capabilities and infrastructure upgrades. The Scrum Master must ensure that delivery methods occur on an iterative basis leading with agility.

The ideal candidateis a proactive leader who thrives in fast-paced settings communicates clearly across technical and non-technical teams and guides without formal authority. They bring structure to ambiguity drive outcomes and continuously improve team processesbalancing strategic thinking with hands-on execution.

Your Responsibilities

• Uses Agile methodology values principles and practices to plan manage and deliver solutions.
• Collaborates with product owners on the product development and business requirements.
• Responsible for helping teams build out their backlog and ensure best practices around acceptance criteria.
• Able to conduct journey mapping session definition of ready and definition of done.
• Incorporates tasks issues risks and action items within Agile process and team backlog.
• Schedules and facilitates scrum events meetings and decision-making processes.
• Identifies team opportunities to work with the team and measure data based improvements.
• Ensure teams follow Agile Life Cycle at a team level or at Scale.
• Ensures the proper use of collaborative processes and removes impediments for the team.
• Ensures initiative processes deliverables and financials are tracked.
• Prepares and presents value and Improvement reports to stakeholders.
• Trains mentors and supports Agile teams to follow agile values principles and practices to develop a continuous improvement mindset.
• Generally Scrum Master will have accountability of larger cross functional product(s). Number of products product size revenue impacts and/or complexity are all considerations in performance.

Required Skills and Experience

• One of the following certifications: Certified scrum master (CSM) Professional Scrum Master (PSM) SAFe or LeSS
• 3 years of related professional experience. All relevant experience including work education transferable skills and military experience will be considered.
• Working knowledge of agile methodology techniques and frameworks such as Scrum or Kanban to deliver solutions
• Utilize data to help tell a story
• Able to build highly engaged teams
• Excellent people and portfolio management skills
• Excellent communication and presentation skills
• Excellent analytical and problem-solving skills
• Adaptability and a willingness to learn new skills
• Expertise in relating strategy to tactics
• Expertise in strategic thinking and strong business acumen
• Adept at working effectively with all functions of an organization in a highly matrixed environment
• Experience creating documentation such as business case documentation or business requirements summaries
• Experience with agile planning tools such as Jira and/or Mural
• High school diploma (or equivalency) and legal authorization to work in the U.S.

Preferred Skills and Experience

• Bachelors degree in computer science information technology business technical degree or a relevant field
• 3 years of Agile Team experience or in role experience
• Exposure to Agile backlog management & planning tools from Atlassian (Jira) Portfolio Management and/or Mural
• Excellent problem solving and analytical skills including experience leveraging data to inform decision making and independently solving problems

Anchored in Connection

Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships creativity and alignment. The rest of the week you are empowered to work remote.

Compensation and Benefits

Pay is based on several factors which vary based on position including skills ability and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

• Medical dental and vision insurance

• Life insurance

• 401k

• Paid Time Off (PTO)

• Volunteer Paid Time Off (VPTO)

• And more

To discover more about what we have to offer please review our benefits page.

Equal Employment Opportunity Statement

At Coupe Health we are committed to paving the way for everyone to achieve their healthiest life. Coupe Health is an Equal Opportunity Employer and maintains an Affirmative Action plan as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to and will not be discriminated against based on any legally protected characteristic.

Individuals with a disability who need a reasonable accommodation in order to apply please contact us at: .

Coupe Health recruiters may contact you from emails ending with @ and @.