Communications Manager

UKSBS is a public sector shared service centre providing high quality HR Payroll Finance Procurement and IT services and expertise to our partners. We are proud of the part we play in enabling our partners to achieve the best outcomes for the British people and the UK economy.

Its an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform digitally enabled organisation.

We are now seeking an experienced Communications Manager to join our small busy team of skilled communications professionals who have experience across different communication disciplines including internal and external communication digital social media design press crisis management and events.

Communications is a corporate function in UKSBS and touches on almost every activity whether its a programme or project storytelling through our digital channels a corporate event or activity or supporting change for us or our clients.We develop and design impactful communications to support and engage our people and build our external reputation to our current and potential clients partners and suppliers.

Duties will include but not be limited to the following:

• Lead the development of a data driven integrated communications strategy that is linked to the overall UKSBS Communications strategy ensuring clear timely and accurate delivery in line with the programme requirements and UKSBS business plan
• Act as a key interface between the business and UKSBS Communications team to ensure alignment of key messages
• Provide communications business partnering advice to support the business milestones to key audiences including UKSBS Head of Communications and senior leaders in a matrix environment
• Lead the creation and development of impactful communications material focusing on the impact of change and development of UKSBS external reputation to internal and external audiences
• Use data and insight to evaluate activities to continually improve communications delivery
• Monitor key developments in the shared services sector generally identifying opportunities and risks that may affect our business
• Understand and influence the perspectives of stakeholders and other colleagues in line with UKSBS business plan and the delivery of programme requirements
• Support the Head of Communications with the general running of the Communications function including line management and deputising when necessary
• Act as brand ambassador for UKSBS

To do this role well you will possess the following:

• Demonstrableexperience of developing and delivering successful strategic communications campaigns with a clear understanding of evidence-based insight to inform strategy and channel selection including digital channels
• Experience of leading on the use of digital and social media to engage staff and all other partners
• Demonstrable experience of leading high-profile communications in complex multi stakeholder environments
• Highly effective communicator and presenter with the ability to build trust and advise audiences at all levels
• Excellent strategic planning skills supporting the delivery of corporate programme project and business change communications
• Expert at senior level stakeholder engagement and building effective relationships/influencing.
• Experience of working in an ambiguous environment
• Working effectively in cross functional teams
• Understanding and application of data driven communications
• Experience in leading managing and developing a team
• Experience of web publishing using content management systems

In return for your skills and experience we can offer you flexible and remote working options for a 37hr week (full time) with start and finish times between 8am 6pm or part time hours to suit.

More information on the role and our benefits can be found here

For additional information and a confidential discussion please contact our Recruitment Team on

We are an inclusive and Disability Confident employer and welcome all applications.Find out more about our equality diversity and inclusion commitments on our website.

UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System therefore candidates are required to have eligibility to live and work in the UK prior to applying.
We look forward to hearing from you.

We are UKSBS. We are creating a place where people love to work a culture where we lead we change we deliver and we empower our people to be curious take action and add value.