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About JLG an Oshkosh company
JLG began in 1969 when our founder John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment training opportunities and trusted support within the access industry. We are a global company and our productsincluding mobile elevating work platforms telehandlers utility vehicles and accessoriescan be found all over the world.
SUMMARY:
Plans designs implements and supports network systems including configurations supporting/troubleshooting network problems and coordinating across the infrastructure and corporate landscape.
YOUR IMPACT:
Providing day-to-day operational support and troubleshooting for the network environment using appropriate network management tools scripting or equivalent.
Advanced understanding of networking fundamentals - architectures models protocols IP addressing basic router/switch configurations network security and applied experience
Conducting triage and resolution of network issues and outages.
Active member of project teams following senior leadership design and project plans
Communicating and coordinating with stakeholders for network-related activities.
Learning and adopting new technologies like SD-WAN virtualization automation tools.
Continuously monitor and analyze network traffic usage.
Advanced knowledge in 1 area of end-to-end network landscape (route/switch wireless cloud LAN/WAN cellular perimeter security and others)
Cross functional team communicating and coordinating efforts for database applications and infrastructure activities.
Intimate knowledge of the ITIL process ticket resolution and stakeholder response
Design implement and operate complex solutions.
Other duties as assigned.
Regular attendance is .
MINIMUM QUALIFICATIONS:
Four (4) or more years of experience in the field or in a related area.
Monitoring troubleshooting customer service problem solving cross team collaboration risk analysis analytical operating systems hardware
Written and communication skills problem solving time management teamwork
STANDOUT QUALIFICATIONS:
Bachelors degree in Information Technology or related field
Required Experience:
Senior IC
Full-Time