Key Responsibilities:
- Understanding of Kubernetes Fundamentals:Basic knowledge of Kubernetes concepts like pods deployments services namespaces and kubectl commands.
- Linux Fundamentals:Proficiency in Linux command-line operations.
- Scripting:Basic scripting skills (e.g. PowerShell Bash) are helpful for automation.
- System Maintenance:Performing routine tasks like system updates patching and security checks.
- Escalation:Identifying and escalating complex problems to higher-level engineers.
- Monitoring and Alerting:-Monitoring Kubernetes cluster health resource utilization and application performance and responding to alerts. Familiarity with system monitoring an eye on system performance resource usage and security logs.
- Initial Troubleshooting: -Performing initial diagnosis and troubleshooting of common issues related to pods deployments services and other Kubernetes resources. Strong analytical and problem-solving a Linux server experiencing high CPU usage. Monitoring server disk space usage and taking corrective and resolving hardware and software issues
- Incident Management: - Logging and tracking incidents escalating complex issues to higher-level support (L2/L3) when necessary and communicating with affected users.
- Basic Operations: -Performing routine tasks such as checking logs restarting pods and verifying resource status.
- Documentation: -Maintaining and updating documentation for common issues and resolution steps.
- Collaboration:-Working with L2/L3 teams to resolve issues and contribute to continuous improvement.
- Problem-Solving Skills:Ability to identify and diagnose basic issues and follow established troubleshooting procedures.
- Communication Skills:Clear and effective communication for documenting issues and interacting with team members.
- Relevant Experience:Entry-level experience in IT support operations or a related field preferably with some exposure to cloud environments.
Specific Skills and Technologies:
- Operating Systems:Proficiency in both Windows and Linux (e.g. RHEL CentOS).
- Networking:Basic understanding of networking concepts like TCP/IP DNS
- Hardware:Familiarity with server hardware components and troubleshooting.
Required Experience:
Manager
Key Responsibilities:Understanding of Kubernetes Fundamentals:Basic knowledge of Kubernetes concepts like pods deployments services namespaces and kubectl commands.Linux Fundamentals:Proficiency in Linux command-line operations.Scripting:Basic scripting skills (e.g. PowerShell Bash) are helpful for ...
Key Responsibilities:
- Understanding of Kubernetes Fundamentals:Basic knowledge of Kubernetes concepts like pods deployments services namespaces and kubectl commands.
- Linux Fundamentals:Proficiency in Linux command-line operations.
- Scripting:Basic scripting skills (e.g. PowerShell Bash) are helpful for automation.
- System Maintenance:Performing routine tasks like system updates patching and security checks.
- Escalation:Identifying and escalating complex problems to higher-level engineers.
- Monitoring and Alerting:-Monitoring Kubernetes cluster health resource utilization and application performance and responding to alerts. Familiarity with system monitoring an eye on system performance resource usage and security logs.
- Initial Troubleshooting: -Performing initial diagnosis and troubleshooting of common issues related to pods deployments services and other Kubernetes resources. Strong analytical and problem-solving a Linux server experiencing high CPU usage. Monitoring server disk space usage and taking corrective and resolving hardware and software issues
- Incident Management: - Logging and tracking incidents escalating complex issues to higher-level support (L2/L3) when necessary and communicating with affected users.
- Basic Operations: -Performing routine tasks such as checking logs restarting pods and verifying resource status.
- Documentation: -Maintaining and updating documentation for common issues and resolution steps.
- Collaboration:-Working with L2/L3 teams to resolve issues and contribute to continuous improvement.
- Problem-Solving Skills:Ability to identify and diagnose basic issues and follow established troubleshooting procedures.
- Communication Skills:Clear and effective communication for documenting issues and interacting with team members.
- Relevant Experience:Entry-level experience in IT support operations or a related field preferably with some exposure to cloud environments.
Specific Skills and Technologies:
- Operating Systems:Proficiency in both Windows and Linux (e.g. RHEL CentOS).
- Networking:Basic understanding of networking concepts like TCP/IP DNS
- Hardware:Familiarity with server hardware components and troubleshooting.
Required Experience:
Manager
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