IT Specialist/Coordinator - Information Management Group
IT Specialist/Coordinator - Information Management Group
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Job Description
Through its core values ofCourage Respect and Excellence CAMH is implementing its Strategic Plan:Connected CAMHto transform lives ignite innovation and discovery revolutionize education and drive social change. CAMH is more than a hospital it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system a world where Mental HealthisHealth.
To learn more about CAMH please visit their website at:.
To view our Land Acknowledgment please clickhere.
The Centre for Addiction and Mental Health (CAMH) is seeking a full-time contract IT Specialist/Coordinator to work in the Information Management Group (IMG). Reporting to the Senior Manager IT Operations and Service Delivery the IT Specialist/Coordinator will be responsible for supporting and enhancing CAMHs IT infrastructure with a focus on Microsoft Intune Autopilot SharePoint OneDrive M365 Azure/GCP Cloud Technologies and virtualization technologies like Citrix VMWare and Hyper-V.
Key Responsibilities Include but not limited to:
- Project Coordination:Oversee and coordinate IT projects/tasks ensuring they are completed on time. This includes planning scheduling and managing the implementation.
- Technical Support:Provide technical support and troubleshooting for hardware software and network issues related to Microsoft Intune AutoPilot SharePoint OneDrive M365 Azure/GCP Cloud technologies and virtualization technologies like Citrix VMWare and Hyper-V. Ensure that IT systems are running smoothly and efficiently.
- Vendor Relationship:Coordinate relationships with IT vendors and service providers. This includes negotiating contracts ensuring service level agreements (SLAs) are met and coordinating with vendors for maintenance and support.
- Documentation:Maintain detailed documentation of IT systems processes and procedures. This includes creating user guides technical manuals and system documentation.
- Training / Knowledge Transfer:Coordinate training sessions for other IT staff within IMG on new technologies and systems. Ensure that IT staff are up-to-date with the latest IT tools and practices.
- Security Management:Implement and ensure IT security policies and procedures are followed. Ensure that data is protected and that the organization complies with relevant regulations and standards.
- Asset Management:Track and manage IT assets including hardware and software inventory. Ensure that assets are properly maintained and replaced as needed.
- Collaboration:Work closely with other departments to understand their IT needs and provide solutions that support their goals. Act as a liaison between IT and other business units.
- A university degree in a computer-related field combined with relevant work experience.
- Proficiency in Microsoft Intune Autopilot SharePoint OneDrive M365 Azure/GCP Cloud technologies and virtualization technologies like Citrix VMWare and Hyper-V.
- Experience with Microsoft Teams Administration SharePoint and Exchange Online Administration and M365 Security & Compliance Center.
- Knowledge of Power Apps Power Automate Power BI and PowerShell
- Familiarity with distribution lists security groups and M365 Groups
- Experience maintaining a thorough understanding of existing and emerging Microsoft 365 core technologies.
- Excellent written and verbal communication skills.
- Ability to work well in a fast-paced dynamic team environment with clients and staff from diverse backgrounds.
- Bilingualism (French/English) and/or proficiency in another language is considered an asset.
- Certification in one or more of these areas of technologies is considered an asset.
- Working knowledge of Cisco Switching/Routing Telephony and Wireless technologies would be considered an asset.
Please Note:This full-time 1-year contract position is part of the OPSEU Bargaining Unit.
Required Experience:
IC
Employment Type
Full Time
