Regional Manager Operations - Full Time - Central East

The Regional Manager Operations is responsible for the effective and efficient delivery and sustainability of Programs Training & Development and Quality within the Long Term Care homes as well as the implementation and sharing of policies/programs to ensure the highest standard is met as it pertains to Reveras policies and practices and those set by the applicable legislation.

What youll be doing:

Training and Education

• To support the professional practice of the Home Leadership Teams as applicable;

• To educate orientate coach mentor and support Long Term Care homes frontline teams through consultation with the Home leadership teams and the Regional Director Operation(s) as applicable;

• To consistently deliver education with Revera programs/initiatives/policies & procedures;

• To assist in the implementation of new programs & in the revision and update of programs;

• To provide innovative suggestions to assist with the overall implementation of new concepts in order to minimize the potential negative perception of change;

• To orient coach & mentor new managers/leaders; provide professional consultation to said leaders for their orientation mentoring and coaching for all roles;

Compliance

• To promote compliance with regulatory requirements and Revera standards;

• To ensure that appropriate security levels and access authorities are in place and maintained in accordance with policies practices and standards;

• To ensure regional/home involvement with and representation on applicable regulatory committees;

• To ensure follow-up of high-risk issues;

• To support homes in meeting regulatory requirements;

• To uphold and promote the organizations values and philosophy relating particularly to ethics morality and integrity as set out in Reveras Code of Conduct;

Continuous Quality Improvement (CQI)

• To ensure the effective operation and Continuous Quality Improvement (CQI) of the homes;

• To ensure CQI & Accreditation programs are managed in accordance with Reveras standards policies & practices and in compliance with legislative and regulatory requirements;

• To effectively represent the interests of the organization in all interactions with major external stakeholders;

• To facilitate quality improvement framework through program review audits data analysis;

• To monitor analyze performance indicators and adverse events;

• To augment a culture of innovative and thinking generating ideas with the goal of improving practices;

• To conduct quality review based on outcomes as directed by Regional Director Operations;

• To ensure continued adherence to accreditation requirements;

• To coordinate and initiate research abstracts conference submissions within designated region in conjunction with Regional Director Operations and National Directors;

Other duties:

• To liaise with regional representatives of national contracts;

• To demonstrate ability to be flexible and adaptable to the changing needs of the business including requirement for travel on short notice;

• To participate in the on-call rotation as directed by the Regional Director of Operations;

To complete all other duties as assigned;

What youll bring:

• Minimum five (5) years combined experience in a Long Term Care setting at the senior management level

• Familiar with using data to drive decisions and skilled in translating policies into direct practice

• Experience in gerontology/continuous quality improvement/research/adult learning/change management

• Strong knowledge of RAI-MDS; previous experience in teaching RAI process highly preferred

• Ability to facilitate learning for others

• Demonstrates strong leadership oral and written communication and interpersonal skill

• Proficiency in a second language is considered an asset

• Computer proficiency (Microsoft Office applications)

• Ability to reason think analytically and conceptually prior to taking decisive action

• Able to travel as and in possession of a valid drivers license

• Registered Nurse with current registration with the Provincial licensing body

• RN/BScN with continuing education in gerontology nursing administration rehabilitation long term care or equivalent

• Masters degree preferred

• Current CPR certification