Process daily enrollee invoices and premium reconciliation for Marketplace members.
Perform month-end invoicing and accuracy audits.
Administer claims payments maintain claim records and provide counsel to claimants regarding coverage amount and benefit interpretation.
Monitor and control backlog and workflow of claims and ensure that claims are settled in a timely fashion and in accordance with cost control standards.
Assist in the resolution of escalated premium payment issues with the Appeals and Grievances team.
Guide and collaborate with the Enrollment team to resolve eligibility issues affecting premium billing.
Ensure the accurate billing and posting of payments on accounts.
Complete adjustments for bad debt accounts and is responsible for the timely correction of posting errors.
Verify document and investigate the presence of health care coverage for Medicaid recipients and their families.
Assist in the identification of members who may qualify for the HIPP/Premium Assistance program.
Complete maintenance of active cases during open enrollment and premium review for check processing to assist with maintaining the revenue and program growth.
Partner with enrollment teams and offer guidance where premiums are directly impacted by enrollment discrepancies.
Location for this position is Tempe AZ On-site
Qualifications Basic
High School Diploma or GED Equivalent
At least 6 years of relevant work experience
Preferred
Knowledge of basic Medicaid/Medicare billing rules regulations and deadlines
Must have excellent time management and organizational skills.
Strong team-oriented individual.
Excellent communication with all levels of the team.
Must have strong knowledge and experience in MS Office products minimally Outlook Word and Excel.
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