What Were Looking For* A detail-oriented engineer who thrives on solving complex problems.* Someone who can balance deep technical investigation with clear communication to stakeholders.* A self-starter who can independently prioritize and manage multiple issues under strict timelines.* A collaborative engineering partner who contributes not only to fixing problems but also to improving the overall triage and escalation process.
Bachelors or Masters degree in Computer Science Software Engineering or a related field.
5 years of professional experience in software development debugging or triage engineering.
Strong hands-on experience with iOS/macOS internals frameworks and system-level components.
Proficiency in at least one C-type programming language (C C Objective-C Swift).
Demonstrated ability to analyze complex software issues crashes and performance bottlenecks.
Experience working with log analysis tools crash reporting frameworks and debuggers (LLDB Instruments Xcode tools Console sysdiagnose etc.).
Solid understanding of software development lifecycle (SDLC) defect management systems and triage best practices.
Strong analytical problem-solving and communication skills with the ability to work cross-functionally.
Experience with cloud platforms (AWS GCP or Azure) and distributed systems debugging.
Familiarity with CI/CD pipelines and issue-tracking systems (Jira Radar Bugzilla).
Scripting knowledge (Python Bash or Perl) to automate log parsing or triage processes.
Exposure to network protocols security debugging and performance profiling.
Background in customer-facing technical support or incident management.
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