Role: Oracle CC&B Utilities Engineer
Location: Cedar Rapids IA (On-site)
Bachelors Degree in Information Technology Computer Science or related field and
Seven (7) to ten (10) years experience working with and maintaining enterprise level computer applications OR an equivalent combination of education and/or experience (i.e. one year of relevant full-time experience may substitute for one year of education).
Excellent written verbal and interpersonal communication skills.
Experience with Oracle-based applications in particular Customer Care & Billing and Oracle Analytics Publisher.
Proficiency with Microsoft Office and Visio.
Ability to work collaboratively with diverse populations.
Experience with process design logical workflow analysis and design.
Experience with in-depth configuration code analysis and output.
Extensive experience with Oracle and Oracle-based technologies.
Experience with Utilities in both support and processes.
Extensive experience in troubleshooting problems and root cause analysis.