Senior Technician
Senior Technician
Posted on :
26-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation information technology and services
Position: Senior Technician
Location: Dallas TX 75019
Duration: 4 Months
Job Type: Temporary Assignment
Work Type: Onsite
Job Description
Scope and Responsibilities
- Serve as a subject matter expert across telecom platforms (GSM UMTS LTE IP messaging).
- Provide leadership in managing network outages from localized incidents to network-wide events.
- Lead and mentor NOC personnel offering technical guidance and skill development.
- Develop and maintain training programs and operational documentation.
- Communicate effectively with internal and external stakeholders regarding service impacts and resolution progress.
- Support capital program deployments through real-time alarm monitoring initial triage and break-fix change execution.
- Provide 24/7 operational monitoring ticket handling and troubleshooting to ensure network stability and minimize post-deployment issues.
- Monitor KPIs alarms and system degradations escalating where needed to ensure proper implementation and network performance.
- Perform pre- and post-deployment validations to confirm successful upgrades and proactively identify issues.
- Respond to alarms from tools such as One Console Splunk OpenSearch NetScout and CyberArk.
- Work closely with deployment teams (e.g. NCI/ATAC) to escalate and resolve service-impacting issues.
- Schedule and coordinate critical maintenance and break-fix activities with internal teams and vendors.
- Participate in troubleshooting bridges to resolve outages and degradation events linked to capital program deployments.
Technical Experience and Skills
- 4 7 years of technical experience in telecom or network operations.
- Knowledge and experience supporting Mavenir IMS access/core products (TAS/CSCF BGCF MRF SBC etc) and/OR Ericsson IMS access products (Cloud Native SBG/BGF).
- Experience working with Automation tools
- Strong expertise in core networking protocols and diagnostic tools.
- Effective leadership communication and documentation skills.
- Proficient in using standard tools such as Microsoft Office and relevant network databases.
Education
- High School Diploma or GED (required).
- Work Schedule and Travel
- 10-hour shifts.
- Must be available to lead troubleshooting sessions and handle critical outages outside of regular hours.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
