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Job Location drjobs

St. Louis, MO - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Overview

Salary $45000 year

Scope of Position:

Provide case management and career counseling to customers. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement.

Responsibilities

Essential Functions:

Provide individualized assessment of work family and personal development needs and opportunities

Determine WIOA and SkillUp eligibility and accurately complete required documentation for enrollment

Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment

Provide referrals to appropriate community service or social service agencies when needed

Convince customers to participate in and follow through with planned activities as outlined in contract with funding agency

Oversee customer activities and assist with workshop schedules

Create solutions to customer attendance problems

Maintain organized database of customers and keep detailed documentation of all contacts

Maintain customer files as specified by contractor

Share information with appropriate staff and/or funding agencies

Provide consistent and comprehensive case management follow-up and retention services ensuring that post-placement contacts are made as required by specific contract and accommodating customer work schedules

Document all participant contacts and activities in case progress notes

Assist in the preparation of project reports as needed

Ensure that positive outcomes and goals are met as required by contract

Work with the team on implementing processes that increase customer engagement

Other opportunities as available

Qualifications

Education and Experience Requirements:

Career counseling experience

Ability to prioritize tasks and document visits and contacts

Demonstrated telephone computer and written communication skills

Ability to maintain flexibility as needs of contract or contractor require

Bachelors Degree in Education Social Work Human Resources or a related area

Knowledge of Microsoft Office programs

Drivers License is Required


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

About Company

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