Teller (traveling position - North Idaho)

STCU

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profile Job Location:

Coeur d Alene, ID - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

The Teller position will engage in serving members accurately and efficiently with stated and unstated needs while providing unparalleled service with financial direction offering appropriate products and service referrals.

**This is a branch support position that will travel to the Post Falls Coeur dAlene Hayden Rathdrum Bonner and Newport branches to provide coverage as needed.**

Core Job Requirements/Outcomes 

  • Protect the integrity and confidentiality of our membership by identifying members/account ownership to ensure proper access is upheld. Perform transactional duties to serve members with high accuracy in accordance with credit union policies and procedures as well as adhering to STCUs balancing standards and proper dual control.
  • Deepen member relationships by presenting and explaining credit union products and services to members that meet the members financial needs through positive interactions.
  • Exceed service expectations by creating unparalleled member experiences and excellence with every interaction taking ownership of issues and challenges increasing member loyalty and delivering on our Here for Good brand promise.

Other Essential Functions

  • Maintain an up-to-date and comprehensive knowledge of all credit union products and   services to deepen member relationships.
  • Responsible for learning the core skills of the position along with continuously learning staying current on regulatory policy and procedure changes.
  • Proactively and efficiently resolve issues/problems with member accounts.

Qualifications :

Education: High school diploma or equivalent required.

Job Experience: Minimum six months customer service in a retail or customer service environment with recent cash handling experience.

Software Skills: Proficient knowledge of MS Office programs including Outlook Word Excel and Teams.

Physical Demands: Must be able to regularly talk hear and operate a computer keyboard and mouse and occasionally lift pull/push and carry up to 25 pounds with accommodations.

Work Conditions: Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress fast-paced deadline-oriented environment.

Travel Demands: Will travel to other branches as part of the Branch Support team.


Additional Information :

Please review our website for more information at  Work :

No


Employment Type :

Full-time

The Teller position will engage in serving members accurately and efficiently with stated and unstated needs while providing unparalleled service with financial direction offering appropriate products and service referrals.**This is a branch support position that will travel to the Post Falls Coeur ...
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Key Skills

  • Correspondent
  • Invoicing
  • CAD
  • CMMS
  • Communication
  • AC Maintenance

About Company

STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazine’s Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving ... View more

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