Senior Manager, Software Engineering

ServiceNow

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profile Job Location:

Santa Clara - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

The team

Core Platform Runtime Engineering builds the foundational technologies that power the compute tier of ServiceNows enterprise platform. The team is responsible for designing and delivering scalable secure and high-performance components that support mission-critical applications on our platform.

Key areas of focus include:

  • Platform Infrastructure: JVM at scale caching event processing cluster state management log management etc.
  • Compute tier components like Asynchronous message bus transaction/session processing scheduler and record watcher etc.
  • AI-Driven Enhancements: Usage tracking & insights to support intelligent AI-driven automation and governance.

Engineers in this org are working on scaling the platform using cutting-edge technologies that enable seamless growth and reliable performance contributing to the evolution of the Now Platform.

What you get to do in this role: 

  • Manage product development activities
  • Work with product management design support and other dev teams to create high-quality solutions
  • Manage daily activities of the development team
  • Solve difficult and sometimes ambiguous problems
  • Manage departmental resources staffing mentoring and enhancing and maintaining a best-of-class engineering team

Qualifications :

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
  • 10 years of experience with technologies relevant to SN and advanced coding skills with high-quality results.
  • Experience managing employees who require little oversight in completing assigned work
  • Experience providing direction delegate assignments and support to accomplish tasks with their team
  • Experience with open source tools and agile development environments
  • Fluency in one or more relevant programming language (Java C Ruby. Shell JavaScript)
  • Ability to understand broad concepts and use those concepts to understand and develop solutions for problems
  • Experience completing projects based on company priorities context risks and desired outcomes
  • Ability to understand and implement best practices and coding standards about role specific requirements (e.g. programming languages and tools network design functional design algorithms patterns design and development etc.).

FD21

  

For positions in this location we offer a base pay of $187600 - $328300 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.


Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. 


Remote Work :

No


Employment Type :

Full-time

The teamCore Platform Runtime Engineering builds the foundational technologies that power the compute tier of ServiceNows enterprise platform. The team is responsible for designing and delivering scalable secure and high-performance components that support mission-critical applications on our platfo...
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Key Skills

  • Data Center Experience
  • ArcGIS
  • Cloud Infrastructure
  • Construction Estimating
  • Go
  • Mathcad
  • React
  • Redux
  • AWS
  • Software Development
  • Auto Estimating
  • Distributed Systems

About Company

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Learn here. Grow here. Make a difference here. At ServiceNow, our cloud?based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and enterprises. We’re growing fast, innovating even faster, and making an impact on our c ... View more

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