Program Manager (International Opportunity)

The Project Manager is accountable for leadership and management of existing and new incremental medical services projects and initiatives that ensure the successful execution of these programs and advance the government sector business opportunities. Working in close cooperation with the Government Services leadership in the U.S. the wider Government Services Team and the Medical Services business Line and regional operations team and other relevant entities from across the Group. The Project Manager must maintain open communication regarding all matters relating to Government Services business leadership and management of key projects a leading role in overall business development efforts for new projects and maintain a positive working relationship with this broad group of administrative and delivery stakeholders.

Key Responsibilities:

• Works closely with and when required on behalf of the General Manager (GM) on all matters relating to Government Services business within the region in a manner consistent with International SOS Government Medical Services Inc. vision and core values.  
• Lead the business development of government sector opportunities worldwide for all lines of services and products as directed by the GM. 
• Manage global teams and actively engage with the leadership of each project including operationally on the ground as required.  
• Participate in the development and implementation of a strategic business plan for key government sector entities countries or institutions worldwide. 
• Identify potential clients in the target market and complete appropriate research on the prospective clients needs.   
• Develop awareness and preference for medical solutions in government marketplaces through communication and education initiatives and participation in symposiums and networking events. 
• Act as point of contact for government clients with which a relationship is developed or maintained in coordination with the GM.  
• Provide leadership in the region and sector on initiatives that drive the identification and development of new business in the region with both new and existing government clients as directed by the GM. 
• Provide leadership and project management of proposals and marketing materials for government clients ensuring input and endorsement from appropriate regional and group stakeholders as directed by the GM. 
• Be prepared to support and provide additional capacity (remotely or directly) of other entities within the Government Services Division with the development of opportunities. 
• Ensures all assigned proposals and marketing materials are aligned with International SOS Government Medical Services Inc. standards for medical services and clinic operations Government Services messaging and meet contract terms. 
• Prepares proposals and bid documentation in whole or in collaboration with other stakeholders and subject matter experts on government sector opportunities. 
• Leads by example in working closely with the GM to ensure standards are met and exceeded on a regular basis.  
• Fosters and maintains positive and effective working relationships with all other Government Services and Group stakeholders. 
• Ensures the appropriate escalation procedures are followed for questions clarifications etc. 
• Assists Contracts & Compliance team in the writing of all technical aspects of any contracts Requests for Proposals or pre-qualification matters. 
• To educate and train relevant staff on the appropriate theoretical and practiced decision making processes within the government services sector. 
• Completes required organizational compliance education including assigned requirements that are client-specified for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.   

This list is non-exhaustive and the role holder may be required to undertake additional duties that are not specifically listed above. 

Qualifications :

Basic Requirements/Certifications:  

• Leadership and people skills. Ability to motivate internal and external stakeholders to participate in solution-driven forward leaning business development initiatives.
• Networking skills. Ability to collaborate cooperate and network effectively within a demanding culturally diverse matrix organization. 
• Operations skills. A doer and hands-on leader who likes to roll the sleeves up and get things done; with experience delivering project execution. 
• International exposure and mind-set combined with cultural sensitivity and effectiveness in a multicultural environment. 
• Emotionally intelligent persuasive and articulate enabling cooperation and collaboration at all levels. 
• Accomplished ability to understand and operate effectively in a fast-paced environment. 
• Accomplished expertise in communicating up down and laterally in a clear and concise manner. 
• Accomplished ability to understand interpret and execute given guidance with minimal supervision. 
• Accomplished ability to take the initiative and accept responsibility for his or her decisions. 
• Proven ability to work and excel under high pressure situations. 
• Proven ability to multi-task and prioritize in a rapid and effective manner. 
• Strong written and spoken communication skills in English. 
• Executes and encourages effective logical and methodical problem-solving techniques in a timely manner. 
• Customer service and quality driven. 

Required Competencies: 

• Understand the customer and the customer culture including the motivations freedoms/constraints and expectations at all levels of technical financial and user buyers. 
• Use this information along with technical expertise to produce solutions that meet government sector needs and advance the business of International SOS Government Medical Services Inc.  Produce proposals of these solutions that capture this messaging on both tactical and strategic levels. 
• Understand problems from multiple perspectives in order to connect multi-faceted issues with clear and effective solutions. 
• Create and maintain collegiate efficient respectful and mutually valuable relationships with internal and external stakeholders.  

Required Work Experience: 

• Proven success leading and contributing as a technical project/program manager in diverse projects ranging in scale from local to global impact. 
• Must have previously supervised or managed direct reports. 
• Exposure to and preferably operating experience in government systems such as those of the U.S. DoD U.S. DoS working with large Prime Contractors and potentially serving other entities; United Nations NATO at a managerial and client engagement level. 
• Experience and demonstrated success in working in a cross-border international matrix structure organization. 
• Experience delivering complex solutions working with Prime Contractors serving global government entities in a fast-moving global 24/7 environment. 
• Experience of living/working globally and in an emerging remote markets or conflict zones would be an advantage. 

Education Required: 

• Undergraduate degree or equivalent professional certification and experience. 
• Previous U.S. Government clearances would be a plus. 

Physical Requirements: 

• Work is normally performed in a typical interior/office work environment. 
• Work involves sitting and standing for prolonged periods of time. 
• May require bending stooping and lifting up to 15 lbs. 

Other Special Qualifications: 

• Must be able to read write & speak English to effectively communicate.  
• Travel as required both domestically and internationally. 
• Must have the ability for spontaneous travel. 
• Must have a valid passport and ability to obtain visas as necessary. 

Additional Information :

Pay range is based on several factors and may vary in addition to a full range of medical financial and/or other benefits. Final salary and offer will be determined by the applicants background experience skills internal equity and alignment with geographical market data. 

Benefits Full-time positions are eligible for our comprehensive and competitive benefits package including medical dental vision and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services Inc. complies with all federal state and local minimum wage laws. 

International SOS Government Medical Services Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race color religion gender sexual orientation gender identity national origin age disability genetic information marital status amnesty or status as a covered veteran in accordance with the applicable federal state and local laws. 

Remote Work :

No

Employment Type :

Full-time