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Captura Hall is seeking a motivated and professional Account Representative to join our dynamic team in Miami FL. This role requires excellent communication skills attention to detail and a client-first mindset. The ideal candidate will serve as a trusted point of contact for assigned clients ensuring their satisfaction and helping them achieve their business goals through our services.
Responsibilities
Serve as the main liaison between clients and internal departments
Understand client objectives and coordinate project execution accordingly
Manage account activities including meetings reporting and communications
Identify new opportunities for growth within existing accounts
Monitor performance metrics and prepare client reports
Ensure timely delivery of solutions and services
Resolve client concerns promptly and effectively
Qualifications :
Qualifications
Bachelors degree in Business Marketing Communications or a related field
13 years of experience in customer service account management or sales
Strong interpersonal and negotiation skills
Excellent organizational and time-management abilities
Proficiency in Microsoft Office Suite and CRM tools
Ability to work independently and within a team environment
Bilingual (English/Spanish) is a plus
Additional Information :
Benefits
Competitive salary: $60000$65000 per year
Professional development and training opportunities
Clear growth path and internal promotion prospects
Collaborative and inclusive work culture
Paid time off and holidays
Health dental and vision insurance
Remote Work :
No
Employment Type :
Full-time
Full-time