Manager, Product & Portfolio Operations
Manager, Product & Portfolio Operations
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Job Description
We are seeking a highly analytical and results-oriented Product Portfolio Operations Manager with experience in product management operations finance or related fields. This role will lead efforts to measure product ROI centralize performance reporting and drive process improvements across Product and Technology teams. The ideal candidate excels at cross-functional collaboration with Finance Sales Product and Technology leaders to deliver insights systems and processes that inform investment decisions accelerate delivery and enhance product outcomes.
Key Responsibilities
Product Performance & Reporting
Manage the cadence of investment and funding requests by coordinating training communication and reporting across business units.
Track and maintain KPIs to assess product and technology effectiveness and efficiency.
Establish and operationalize product ROI measurement across the three VAS business units translate insights into actionable investment recommendations.
Serve as a reporting SME across systems supporting cross-functional teams.
Contribute to the design and implementation of a centralized dashboard for financial adoption and sales metrics.
Develop consolidated reporting across headcount finance and investment leveraging AI tools for automation.
Support ad-hoc strategic and operational initiatives related to portfolio operations.
Process Improvement
Drive adoption of new processes (e.g. centralized product development intake).
Create and deliver communications and collateral to support product and tech teams.
Manage feedback channels and prioritize iterative improvements based on cross-functional input.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications :
Basic Qualifications:
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 0 years of work experience with a PhD
Preferred Qualifications
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters MBA JD MD) or up to 3 years of relevant experience with a PhD
Experience implementing centralized reporting systems for product performance
Proven success in Agile transformation initiatives
Understanding of payment product economics
Experience in change management and organizational design
Demonstrated experience in product and technology operations analytics and process implementation
Strong program management skills. Able to lead complex cross-functional initiatives
Solid understanding of financial metrics (e.g. revenue cost profitability) and adoption metrics (e.g. usage retention)
Familiarity with Agile delivery practices team structures and productivity measurement
Exceptional analytical skills. Able to distill complex data into clear actionable insights
Effective stakeholder management and communication skills across Finance Sales Product and Technology teams
Proficiency in data visualization tools (e.g. Power BI Tableau) with advanced Excel and PowerPoint skills
Ability to leverage internal AI tools (e.g. Visa Chat GPT Bolt Copilot) in daily workflows
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 112100.00 to 162600.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
