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Summary of Responsibilities:
Reporting to the Director Housekeeping responsibilities and essential job functions include but are not limited to the following:
Consistently offers professional engaging and friendly service
Inspect all rooms assigned to room attendants in his/her section of the hotel on a daily basis.
Notify Room attendant of any deficiencies found in the room and note on the attendants board.
Check appearance of all employees to ensure compliance with Fairmont standards of appearance.
Submit maintenance reports/requests to Royal Service.
Confer with front office regarding information about discrepant rooms via phone or in person.
Physically checks discrepant rooms to ascertain status.
Inspect room attendants carts/signs board in the morning and the afternoon.
Builds strong rapport with support departments
Other duties as assigned
Qualifications :
Qualifications:
Previous experience is an asset
Must have PM availability
Minimum 2 years experience in a housekeeping role.
Proven ability to guide and coach team members
An operational knowledge Microsoft Office suite (Word Excel PowerPoint)
Leadership written/verbal communication coaching and interpersonal skills
Strong guest service orientation
Able to balance a variety of conflicting priorities while providing guest service
Additional Information :
Physical Aspects of Position (include but are not limited to):
Visa Requirements: Must have proof of valid U.S. work authorization.
Our Commitment to Diversity & Inclusion
Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
Full-time