Medical Administrative Assistant

This is a remote position.

Schedule: Monday to Friday 9:00 AM - 6:00 PM 1-hour unpaid break Michigan (EST)

Join a thriving multi-location dental practice that s experiencing rapid growth and success! This dynamic healthcare organization operates four busy dental offices and is committed to providing exceptional patient care while maintaining operational excellence. The practice owner is a forward-thinking dentist who values efficiency innovation and team collaboration. You ll be working directly with leadership in a fast-paced high-volume environment where your contributions will have immediate impact on both patient satisfaction and business operations. This is an exciting opportunity to be part of a growing healthcare enterprise that invests in its team and embraces modern solutions to deliver outstanding dental care.

We re seeking a versatile and proactive Medical Receptionist/Administrative Assistant to join our expanding dental practice team. This unique role combines traditional healthcare administrative duties with personal assistant responsibilities offering variety and growth potential in a supportive environment. You ll play a crucial role in streamlining operations across multiple practice locations while directly supporting the practice owner s efficiency goals. This position offers the perfect blend of patient interaction administrative excellence and personal support services making it ideal for someone who thrives in diverse dynamic work environments. You ll have the opportunity to make a meaningful impact on patient care while contributing to the overall success of a growing dental practice.

• Verify insurance eligibility and coverage for patients scheduled over the next three days
  
• Conduct confirmation calls to patients to ensure appointment attendance and reduce no-shows
  
• Handle personal assistant tasks including online research obtaining service quotes and managing time-consuming phone calls
  
• Process insurance verification and eligibility checking for dental patients
  
• Manage various administrative tasks to optimize the practice owner s time and productivity
  
• Support general dental practice operations and patient communication
  
• Handle phone inquiries and tasks that can be resolved without direct office staff involvement
  
• Assist with streamlining workflows across multiple practice locations
  
  

Requirements

• Previous experience in healthcare administration with dental practice experience strongly preferred
  
• Proficiency with dental software programs and practice management systems
  
• HIPAA compliance training and thorough understanding of healthcare privacy requirements
  
• Excellent communication skills for professional patient interaction and phone-based duties
  
• Ability to work full-time during US business hours with flexibility and reliability
  
• Strong organizational skills and ability to manage both personal and professional administrative tasks
  
• Experience with insurance verification processes and eligibility checking
  
• Self-motivated with ability to work independently while maintaining regular communication with leadership
  
• Comfortable handling diverse responsibilities ranging from patient care support to personal assistance tasks
  

Benefits

Independent Contractor Perks

• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring