JDE EnterpriseOne CNC Support Engineer
JDE EnterpriseOne CNC Support Engineer
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Job Description
Job Title: JDE EnterpriseOne CNC Support Engineer
Location : Pan India
Shift Timing: 2:00 PM 11:00 PM IST
Experience: 8 years
Positions: 1
About the Role
As a JDE EnterpriseOne CNC Support Engineer you will be responsible for the maintenance configuration and troubleshooting of the JD Edwards EnterpriseOne 9.2 ERP environment. You will partner with development and operations teams to ensure system stability perform CNC (Config Network & CNC) services and drive issue resolution.
Key Responsibilities
Provide ongoing CNC services: package builds deployments user/security setups printer configs change management
Monitor system health and performance; troubleshoot and resolve application and infrastructure issues
Maintain and patch JDE application servers databases and related middleware
Execute scheduled activities (backups batch jobs upgrades deployments)
Manage incidents service requests and change tickets via JIRA and ServiceNow
Collaborate with cross-functional teams to implement enhancements and best practices
Develop and maintain runbooks SOPs and technical documentation
Required Skills & Proficiency
JDE EnterpriseOne CNC (9.2) Level 4
SQL Server administration & optimization Level 4
Production support & operations Level 4
Qualifications
Bachelor s degree in Computer Science Information Systems or related field
8 years supporting JD Edwards EnterpriseOne in production environments
Hands-on experience with CNC tools Oracle/SQL Server databases and middleware
Strong troubleshooting and root-cause analysis skills
Familiarity with ITSM processes and ticketing systems (JIRA ServiceNow)
Excellent communication and stakeholder-management abilities
servicenow,production support,jde enterpriseone cnc (9.2),cnc,jira,enterpriseone,sql server administration,jd edwards,sql,root-cause analysis,itsm processes,troubleshooting
Employment Type
Full Time
