Delivery Leader
Delivery Leader
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Job Description
As a Delivery Leader at the M7 level you will play a pivotal role in driving operational excellence across NIQs RD and CI domains. This role is ideal for a strategic thinker and execution-focused leader who thrives in a fast-paced data-driven environment. You will lead cross-functional teams optimize delivery workflows and champion continuous improvement initiatives that directly impact client satisfaction and internal efficiency.
Key Responsibilities
- Lead and manage end-to-end delivery of RD and CI operations ensuring accuracy timeliness and compliance with SLAs.
- Drive efficiency initiatives across the delivery lifecycle leveraging Lean Six Sigma or Agile methodologies.
- Collaborate with global stakeholders including Product Technology and Client Service teams to align delivery with business goals.
- Identify and resolve systemic delivery issues using data to inform root cause analysis and preventive actions.
- Mentor and develop a high-performing team fostering a culture of accountability innovation and continuous learning.
- Monitor KPIs and delivery metrics to ensure performance targets are met or exceeded.
- Represent the delivery function in governance forums and client-facing discussions as needed.
Qualifications :
- 15 years of experience in data operations delivery management or a related field with at least 5 years in a leadership role.
- Proven expertise in RD / CI practices.
- Strong analytical and problem-solving skills; ability to interpret complex data and drive actionable insights.
- Excellent communication and stakeholder management skills across global teams.
- Experience with tools such as Power BI Jira Confluence or similar platforms is a plus.
- Certification in Lean Six Sigma or Agile methodologies preferred.
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: Work :
No
Employment Type :
Full-time
Employment Type
Full-time
