The role of Housekeeping Attendant/Laundryman is critical to maintaining the high standards of cleanliness and guest satisfaction in our establishment. The successful candidate will be responsible for the following duties:
- Maintain impeccable cleanliness and orderliness of guest rooms and corridors adhering to stringent quality standards
- Deliver exceptional customer service addressing guest requests with utmost professionalism and efficiency
- Execute the collection sorting and processing of guest laundry and hotel linens with meticulous attention to detail
- Operate sophisticated industrial laundry equipment including washers dryers and pressing machines with precision and care
- Implement various cleaning methodologies including dry cleaning wet cleaning and steam pressing as dictated by fabric requirements
- Conduct thorough pre-treatment of stains perform rigorous inspections for damage and uphold strict quality control measures
- Execute precise folding packaging and timely delivery of laundered items
- Diligently manage laundry supplies inventory and promptly report any deficiencies
- Strictly adhere to the hotels luxury standards and prescribed turnaround times for all services
- Actively contribute to the maintenance of a safe and orderly environment for both guests and staff members
- Ensure consistent replenishment of guest room amenities including toiletries towels and linens
- Participate in comprehensive deep cleaning tasks such as carpet shampooing and window washing as scheduled
- Foster effective interdepartmental collaboration to guarantee seamless guest experiences
- Engage in mandatory training sessions to remain current with industry best practices and emerging technologies
- Implement and promote environmentally responsible practices in all cleaning and laundry processes
Qualifications :
The successful candidate must possess the following qualifications:
- Minimum of 5 Olevels or equivalent educational attainment demonstrating a solid academic foundation.
- Exceptional attention to detail and an unwavering commitment to maintaining the highest standards of cleanliness in a professional environment.
- Demonstrated ability to rigorously adhere to Standard Operating Procedures (SOPs) for room cleaning and laundry handling ensuring consistent quality of service.
- Proficient communication skills in English both verbal and written to effectively interact with guests and colleagues in a professional manner.
- Robust physical stamina and the willingness to work flexible hours including evenings weekends and holidays as required by the demands of the hospitality industry.
- Comprehensive understanding and strict adherence to health and safety standards relevant to the housekeeping and laundry operations.
- A minimum of 23 years of verifiable experience in a housekeeping role preferably within a reputable hotel or lodge setting showcasing a proven track record of excellence in the field.
Candidates who meet these stringent criteria and are prepared to uphold the highest standards of our establishment are encouraged to apply.
Additional Information :
Provide three traceable referees with the contact details and valid emails addresses.
Remote Work :
No
Employment Type :
Contract