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Senior Analyst Interchange Fee Processing and Fee Programs Implementations
Job Description
The Global Interchange Pricing Systems team is responsible for managing the technical strategy solutions enablement and maintenance of interchange fee assessment logic and programs for Visas business globally This individual contributor role main focus will be supporting the North America Region but may be required to support some of our Pricing and Interchange Strategy projects globally from time to time This position serves as a liaison between Interchange Strategy teams internal development teams and client facing Sales and Merchant teams The role involves working on projects of low to moderate complexity and coordinating the enablement of published and strategic interchange fee programs with other Visa teams and external stakeholders to ensure proper execution The individual will develop and apply knowledge of Visa systems and processing capabilities to drive projects to completion This role requires a broad perspective to identify innovative solutions and recommend Visa interchange program configurations and internal processing logic enhancements to meet program needs and successfully complete projects The ideal candidate will be a proven self starter highly detail oriented with a background in Visa transaction processing and operational experience They will think strategically and holistically about the business be capable of identifying and resolving issues and excel at quickly grasping and conveying complex concepts clearly to a variety of audiences The ideal candidate will be an analytical structured thinker a creative problem solver with the ability to synthesize and communicate findings to different audiences and should feel comfortable working independently or as part of a group The position will be based in Foster City California with some travel expected
Responsibilities
Build and enhance positive working relationships with key stakeholders and internal staff Understand business needs and priorities to help the team develop solutions and recommendations
Work with direct manager to understand needed strategies and achieve results by translating business needs into specific action plans
Support the identification and implementation of necessary Visa processing systems enhancements to successfully support Visa interchange fee programs and processing capabilities
Manage assignments that are diverse in scope seeking out appropriate courses of action
Gain Subject Matter Expertise SME of Visa internal systems processing capabilities and services through training work experience and or self study
Stay abreast of new rules products and services and industry and technology trends in support of Visa strategic goals and Client initiatives
Use processing technology and business knowledge to assist stakeholders internal and external with inquiries related to interchange processing and fee programs
Identify and analyze interchange processing issues with client impacts consistently communicate situational status and resolution
Effectively collaborate with cross functional local and global teams Exercise independent decision making while maintaining a focus on client impact and team collaboration This includes delivering recommendation to stakeholders at all levels on a daily basis
Support Global Interchange Pricing Team development needs
Define business requirements for new Interchange programs or enhancements to existing programs Analyze business needs and formulate implementation solutions Coordinate with internal and external stakeholders to ensure delivery on commitments Set priorities influence others and manage stakeholder expectations
Review technical designs testing documents and user acceptance logs to ensure business requirements are met
Support Merchant Specific interchange programs enablement Manage registration configuration and ongoing support required to enable Merchant Fee Programs
Support post implementation validation activities to ensure expected interchange fee assessment is applied
Review Client communications containing interchange fee programs related information
Maintain group databases forms templates and internal process flows
Maintain team training material
Basic Qualifications
Bachelors degree or equivalent work experience
Three to five years of work experience in card processing or financial services
One to three years of work experience supporting Visa programs including interchange fee assessment
Highly motivated to learn about Visa business and systems capabilities
Strong interpersonal leadership and communication skills verbal written and presentation to build credibility and productive relationships with global functions staff management and clients
Self starter attitude with the ability to investigate and obtain necessary information for projects
Ability to work independently in a complex and often ambiguous environment
Proven analytical problem solving and critical thinking skills able to independently investigate absorb technical business information and drive solutions in complex ambiguous environments
Ability to manage diverse assignments simultaneously and prioritize workflow with limited supervision
Strong technical aptitude with the ability to absorb technical information and apply it to business solutions
Ability to comprehend and translate business issues into technical solutions and viceversa
Ability to prioritize needs set and manage expectations and help clients leverage Visas tools processes and teams
Ability to anticipate needs and take action to prevent potential issues and plan collectively in alignment with client objectives and timelines
Drive measurable action plans to achieve business goals and realize value from Visa products and solutions
Customer focus with proven ability to establish productive working relationships with staff and management at all levels
Excellent verbal written presentation and interpersonal skills
Expertise in MS Excel PowerPoint Visio PowerPoint and Word Experience with Power BI SQL and MicroStrategy tools and other reporting tools is a plus
Multi lingual capability is a plus
Additional Information
All your information will be kept confidential according to EEO guidelines
Qualifications :
Bachelors degree or equivalent work experience.
3-5 years of work experience in card processing or financial services.
1-3 years of work experience supporting Visa programs including interchange fee assessment
Highly motivated to learn about Visa business and systems capabilities.
Strong interpersonal leadership and communication skills (verbal written and presentation) to build credibility and productive relationships with global functions staff management and clients.
Self-starter attitude with the ability to investigate and obtain necessary information for projects.
Ability to work independently in a complex and often ambiguous environment.
Proven analytical problem-solving and critical thinking skills able to independently investigate absorb technical/business information and drive solutions in complex ambiguous environments.
Ability to manage diverse assignments simultaneously and prioritize workflow with limited supervision.
Strong technical aptitude with the ability to absorb technical information and apply it to business solutions.
Ability to comprehend and translate business issues into technical solutions and vice versa.
Ability to prioritize needs set and manage expectations and help clients leverage Visas tools processes and teams.
Ability to anticipate needs and take action to prevent potential issues and plan collectively in alignment with client objectives and timelines.
Drive measurable action plans to achieve business goals and realize value from Visa products and solutions.
Customer focus with proven ability to establish productive working relationships with staff and management at all levels.
Excellent verbal written presentation and interpersonal skills.
Expertise in MS Excel PowerPoint Visio PowerPoint and Word. Experience with Power BI SQL and MicroStrategy tools and other reporting tools is a plus.
Multi-lingual capability is a plus
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 124600.00 to 180650.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Full-time
Full-time